NetSuite Functional Implementation Consultant

Role Description

NetSuite Customer Success (CS) is seeking an experienced Senior Principal Consultant to join our Professional Services team focused on Food & Beverage (F&B) delivery. This role delivers ERP implementations and optimization engagements using the SuiteSuccess methodology for customers across North America.

• Responsible for leading end-to-end NetSuite implementations, phase upgrades, module deployments, and optimization or health-check engagements.
• Operate independently with ownership for overall engagement outcomes.
• Work closely with Project Managers and consulting teams to deliver high-quality, fit-for-purpose solutions.
• Support AI-enabled business transformation by helping customers identify, design, and adopt AI capabilities embedded within NetSuite.

Qualifications

• 5 - 7 or more years of cumulative relevant experience, including significant ERP solution functional implementation and/or administration.
• Strong ERP functional consulting background with experience leading customer-facing implementations.
• Expertise in the Food & Beverage industry preferred, focusing on manufacturing (WIP & Routing), inventory management, lot traceability, demand & supply planning, and partner integrations.
• NetSuite platform experience strongly preferred; experience with competing ERP platforms will be considered.
• Consulting experience with demonstrated ability to lead workshops, manage stakeholders, and deliver executive-ready communication.
• Strong written and verbal communication as well as presentation skills.
• English language read/write/speak proficiency.

Requirements

• NetSuite certifications (SuiteFoundation, ERP Consultant) preferred.
• Expertise with BlendApps is also a plus.
• Ability to guide customers based on NetSuite leading practices.
• Experience implementing AI/ML or generative AI capabilities integrated with business applications (e.g., ERP, CRM, commerce, supply chain, or analytics platforms).
• Experience with OCI Generative AI services and/or NetSuite AI features (e.g., Text Enhance, Intelligent Item Recommendations, Demand Planning, AI Connector/MCP).
• Experience defining KPI frameworks for AI-enabled or automation use cases, such as accuracy lift, cycle-time reduction, revenue growth, or COGS impact.
• Proven track record leading medium to large ERP programs with cross-functional and technical complexity.
• Experience mentoring or coaching consultants within delivery engagements.
• Ability to travel as needed, up to 50%.

Benefits

• Opportunity to work remotely while partnering with a dynamic, collaborative NetSuite Professional Services team.
• Engagements across diverse Products industry customers with complex business challenges and transformation goals.
• Ongoing professional growth through real-world problem solving and continuous learning at the intersection of cloud ERP, data, and applied AI.
• Competitive benefits that support our people with flexible medical, life insurance, and retirement options.
• Encouragement for employees to give back to their communities through volunteer programs.