General Manager - Extended Stay Hotel + Full Benefits
ESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
75,000.00-78,000
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
- Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
- Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- Typically, moderate noise level in the work environment.
- Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
- Occasionally push, pull, lift and/or move up to 25 pounds.
- Read, write and speak English and comprehends basic instructions.
- Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
- Present information in one-on-one and small group situations to customers, clients, and associate
- Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
- Conversational Spanish would be beneficial
75,000.00-78,000
Vacancy posted 11 hours ago
Similar jobs that could be interesting for youBased on the General Manager - Extended Stay Hotel + Full Benefits in Coyote, CA vacancy
- ...overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer... ...in the Life video for General Manager MAJOR / KEY JOB... ...include Best Day Ever and Extended Stay University training... ...and address issues. BENEFITS Weekly Pay! Competitive...SuggestedWeekly payMinimum wageTemporary workLocal areaFlexible hours
ESA Management, LLC
Coyote, CA4 hours ago $40 per hour
...Job Schedule: Full time Salary 77,... ...When you join our Hotels team, that’s exactly... ...a Food & Beverage Manager , you’re not just... ...Takes to Make the Stay At Hilton, our core... ...our exceptional care extends to you with unmatched perks and benefits, including*: Incredible...SuggestedHourly payFull timeWorldwideNight shiftHilton
San Jose, CA22 hours ago- ...Description: The General Manager (GM) is responsible for managing all... ...partner and support events that extend the brand • Regular and... ...necessary. Some of our benefits include weekly pay, free... ...leave, life insurance. For a full list of benefits and eligibility...SuggestedWeekly payLocal areaImmediate startAll shiftsShift work
Thorntons (Kentucky)
San Jose, CA16 hours ago $31.25 - $36.06 per hour
...experience, geographic location. Restaurant General Manager Benefits Quarterly performance bonus program... ...are executed, while keeping full accountability of all performance in the... ...meetings, huddles, and training events to stay current on upcoming initiatives. Build...SuggestedCasual workNight shiftWeekend workMOD Pizza
San Jose, CA1 day ago$45 - $53 per hour
...and works with Community Manager to order supplies and tools as needed to stay within budgetary... ...stand, walk, and/or sit for extended periods of time and bend... ...bonus programs. ROBUST BENEFITS OFFERED* Competitive Medical... .... *Benefits offered for full‑time employees. For Union...SuggestedHourly payFull timeFor contractorsWork at officeLocal areaImmediate startFlexible hoursWeekend workAfternoon shiftDormont Manufacturing Company
San Jose, CA5 hours ago- ...GENERAL MANAGER - Jaguar / Land Rover San Jose in San Jose, CA at Sonic Automotive Job Type: Other... ...competitive compensation and health benefits and more - Job Description JLR San Jose... ...wants the opportunity to run the store with full leadership authority and accountability....Local areaWeekend work
Sonic Automotive
San Jose, CA3 days ago $27.88 - $31 per hour
...expertise in property management, investment management,... ...and tools as needed to stay within budgetary guidelines... ..., walk, and/or sit for extended periods of time and... ...bonus programs. Robust Benefits Offered*: ~... ...*Benefits offered for full-time employees. For Union...Hourly payFull timeFor contractorsWork at officeLocal areaImmediate startFlexible hoursWeekend workAfternoon shift- ...tailor every aspect of our guests’ stay to bring their dreams and... ...service delivery, and ensuring full compliance with Forbes LQA... ...-up. Prepare staff schedules, manage payroll controls, and coordinate... ...supervisory experience in luxury hotel restaurants or five-star...
Kerzner International
San Jose, CA2 days ago $70.38k - $88k
...Offer: ~ Competitive pay ~ Exceptional benefits ~ Generous Paid Time Off - start... ...CA 94304 Responsibilities: Dining Room Manager A desirable opportunity exists for a highly... ...in a high-end restaurant, club, hotel, or retirement community food and beverage...Work at officeVi Living
Coyote, CA16 hours ago$70k - $80k
...Restaurant Foh Manager Are you a hardworking, service minded leader with a real passion... ...extraordinary leaders like you to apply for this full service restaurant management position in... ...employees and customers. Outstanding Benefits ~ Health Benefits ~ Industry...Relocation packageHHB Restaurant Recruiting
San Jose, CA3 days ago- ...WHAT YOU WILL DO The Center Manager, CM, is a critically important role in the overall functioning of a... ...Nursing Licensure Compact (NCL) #SHLLC All Full Time employees are eligible for the following benefits: * Medical / Pharmacy * Dental * Vision * Voluntary...Full timePart time
- ...competitive wage and outstanding benefits, and are dedicated to every... ...and is recertified annually to stay ahead of the trends. Ongoing... ...leader since 1975. The Salon Manager is responsible for all facets... ...excellent service providing the full range of hair care services offered...Flexible hoursNight shiftAfternoon shift
Supercuts
San Jose, CA1 day ago $50k - $60k
...Benefits: Performance based bonus Competitive salary Employee discounts... ...Job Title: KidStrong Assistant General Manager Center: Reports To: KidStrong... ...through actions. Passionate Stays focused on the KidStrong goals. Goal...Work experience placementWork at officeLocal area10 hours per weekShift workWeekend workWeekday workKIDStrong Enterprises LLC
Campbell, CA3 days ago$30 per hour
...for our customers and partners. The store manager is required to regularly and customarily... ...confidential and sensitive information Job Type: Full-time Compensation: Must be available... ...0 per hourSupplement pay Bonus pay Benefits Flexible schedule, Paid time off,...Full timeLocal areaFlexible hoursTeaspoon San Jose
San Jose, CA1 day ago$60.24k - $65k
...Hotel : Huntsville Embassy Suites 800 Monroe Street Huntsville, AL 35801 Full time Compensation Range: $60,240 - $65,000 Compensation is determined based on a variety... ...around us. Career Growth & Learning – 40% of our management hires are internal promotions! Invest in Your...Full timeWork at officeFlexible hoursShift workAtrium Hospitality
San Jose, CA2 days ago$80k - $87.55k
...General Manager In Training Program Are you an experienced hospitality leader ready to take... ...immersive, hands-on experience gives you a full understanding of our business model and... ...holidays, sick leave, and a comprehensive benefits package (medical, dental, vision, life,...Full timeLocal areaRelocationShift workAfternoon shiftWedgewood Weddings & Events
San Jose, CA3 days ago$70k - $85k
...Quick Service Restaurants (QSR) Assistant General Manager oversees the complex day-to-day... ...efficient operations and that expenditures stay within budget limitations Ensures guest... ...cash register Additional Information Benefits and Perks ~ Medical, Dental, Vision...Local areaFlexible hoursShift workAfternoon shiftEataly North America
San Jose, CA2 days ago$184.68k - $276.85k
...year Learn more about the benefits offered for this job. The estimate... ...employee-only coverage to full-time and part-time colleagues... ...to standards of care. ~ Manages variation in clinical practice... ...the provision of care. ~ Stays abreast of internal/external benchmarks...Full timeTemporary workPart timeFlexible hoursMission Hospital
San Jose, CA16 hours ago$30 - $40 per hour
...A at First Street Restaurant General Managers hold a unique position, overseeing... ...results. This includes the full spectrum of HR... ...great restaurant experience -Stay informed on new menu items/market... ...you're eligible for a range of benefit programs. Chick-fil-A at First...Hourly payFull timePart time- LOS GATOS COFFEE ROASTING INC is seeking a full-time General Manager to lead our team and care for our guests in Los Gatos, California. The ideal... ...40 years. We offer competitive compensation, including benefits and bonuses. #J-18808-Ljbffr LOS GATOS COFFEE ROASTING INCFull time
$36 - $38 per hour
...most talented and committed Managers, but when you do join Lucky Strike... ...and daily financial targets Stay on the floor supporting FOH... ...and standing or walking for extended periods Flexible availability... ..., Event discounts, and more! Benefits Lucky Strike Entertainment offers...Hourly payFlexible hoursShift workNight shiftBowlero Corporation
San Jose, CA16 hours ago$19.5 - $30.2 per hour
...demonstrated organizational and time management skills. Excellent... ...this document is to provide a general summary of essential responsibilities... ...Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members,...Hourly payFull timePart timeWork experience placementSeasonal workWork at officeFlexible hoursNight shift$115k - $145k
...Bms Project Manager Mantis Innovation provides managed... ...ensures projects stay on budget, on schedule,... ...and approval to ensure full scope recovery Track... ...description describes the general nature and level of work... ...a fantastic lineup of benefits, including Medical, Dental...Contract workTemporary workWork at officeFlexible hours$120k - $140k
...People Operations Manager At Flow, we're reimagining... ...spanning condominiums, hotels, multifamily residences... ...you will have the full support of a seasoned team... ...0 - $140,000 a year Benefits We take care of our... ...discounts on Flow hotel stays, grocer products, and merch...Work at officeLocal areaFlexible hours1 day per week- Pacific Clinics in Los Gatos is looking for a Facilities Manager to supervise maintenance staff and ensure a high-performance work environment... ..., and good computer proficiency. A competitive salary and comprehensive benefits package are offered. #J-18808-Ljbffr Pacific Clinics
$85k - $95k
...Passion is Food! At Bon Appetit Management Company we are committed to... ...and managers are expected to stay abreast of current culinary... ..., corporate dining, hotel, restaurant, or conference services... ...are offered many fantastic benefits. Medical Dental Vision...Contract workWork at officeLocal areaRemote workFlexible hoursAfternoon shiftEarly shiftBon Appetit
San Jose, CA4 days ago$90k - $120k
...campus, provides a home for an extended family of learners. Here, we... ..., and staff. This individual manages the operations team and... ...range of $90,000 - $120,000. BENEFITS Benefits include medical, dental... ...remission (one child no‑cost tuition/full‑time employee), financial aid...Full timeWork at officeLocal areaNight shiftOakwood School
Morgan Hill, CA16 hours ago$168.4k - $221k
## Senior Manager, BenefitsApplylocations: San Jose, CAtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR1... ...competitive compensation, full benefits, an Employee Stock Ownership Plan... ...responsibilities are intended to describe the general nature and scope of work being...Hourly payWork at officeLocal areaRosendin Electric
San Jose, CA16 hours ago- ...expertise in property management, investment management,... ...and tools as needed to stay within budgetary guidelines... ..., walk, and/or sit for extended periods of time and... ...programs. Robust Benefits Offered*: ~ Competitive... ...*Benefits offered for full-time employees. For Union...Full timeFor contractorsWork at officeLocal areaImmediate startFlexible hoursWeekend workAfternoon shift
$80k - $95k
...Consultative Account Management Partner Locations: CA - Fresno, CA... ...Torrance, CA - Woodland Hills General Description: Consultative... ...management partner for small employee benefits accounts (1 -100 lives).... ...is committed to providing a full-suite of competitive benefits...Temporary workWork at officeLocal areaFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager - Extended Stay Hotel + Full Benefits. Be the first to apply!
