Director, Creative Operations - Southern Rose

About Sony Music EntertainmentAt Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.Sony Music Entertainment is a member of the Sony family of global companies.Southern Rose is a Nashville based outpost of Ceremony of Roses. We are an agile creative practice built to solve the commercial and creative challenges of the world’s top artists. As Sony Music’s merchandise partner, we serve a roster of global talent—both within and beyond the Sony ecosystem. We’re defined by our commitment to product excellence, delivering products that are made to be kept, worn, and loved for years to come. Our best-in-class creative team delivers culture-leading, artist-specific collections that build artist brands beyond their music. Most importantly, we deliver customer excellence, embedding ourselves as an extension of each client’s team, bringing transparency, accountability, and tailored support to every partnership.This role reports to the General Manager of Southern Rose.What you'll do:Creative Project Management & OperationsManage the intake, prioritization, and scheduling of all creative requests and projects.Allocate creative resources effectively across multiple concurrent projects and campaigns.Monitor project status and proactively communicate risks, timeline changes, and resource needs.Implement and continuously improve creative workflows, processes, and project management best practices.Maintain project management systems, creative briefs, and documentation.Ensure projects are completed on time, within scope, and aligned with business objectives.Serve as the primary liaison between account management team and the creative team - both internal & external.Creative Development & ProductionCreate and/or coordinate mood boards and creative briefs to guide design execution.Provide creative guidance and feedback throughout the development process.Make art revisions and design adjustments as needed to support project completion.Conduct quality assurance reviews to ensure creative assets meet established standards and specifications.Ensure brand consistency across all customer-facing and internal communications.Vendor & Resource ManagementManage relationships with freelance designers.Source and onboard external creative resources as needed.Negotiate project scopes, timelines, and budgets with vendors and freelancers.Monitor freelancer performance and ensure high-quality execution.Maintain a network of creative partners to support evolving business needs.Budget Management & PerformanceAssist in the development and management of project and departmental budgets.Monitor creative production costs and identify opportunities to improve efficiency and maximize value.Provide reporting on project status, workload capacity, and budget performance. Recommend process improvements and operational efficiencies to support organizational goals.Who you are:Proven experience as a Creative Director or in a similar leadership role within the music merchandise industry.Strong Adobe Creative Suite knowledge (Photoshop, In-Design, Illustrator )Strong portfolio showcasing a diverse range of successful and innovative merchandise designs.In-depth knowledge of design software, industry trends, and production processes.Excellent communication and collaboration skills.Passion for music and a deep understanding of various artist genres.What we give you:You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans Investment in your professional growth and development enabling you to thrive in our vibrant community. The space to accelerate progress, positively disrupt, and create what happens next Time off for a winter recessSony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.