Supervisor, Data Center Engineering
Comcast
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Job Title: Supervisor
We're looking for a Supervisor in West Chester, PA, to lead execution of data center deployment and operational initiatives within a critical facility environment, with a strong focus on project management, coordination, and delivery. Accountable for driving infrastructure deployments, migrations, and maintenance activities on time and within scope, while ensuring alignment to company standards. Partners across cross-functional teams, vendors, and stakeholders to deliver results while overseeing a team supporting day-to-day operations. Leverages AI tools (e.g., Microsoft 365 Copilot) and data-driven insights to streamline workflows, enhance decision-making, and improve operational efficiency.
Core Responsibilities:
- Lead end-to-end delivery of data center projects (deployments, migrations, decommissions) with accountability for outcomes.
- Develop and manage project plans, schedules, and resources, ensuring execution discipline and on-time delivery.
- Track risks, dependencies, and project progress, providing clear status updates.
- Partner across engineering, operations, and vendors to drive strong teamwork, alignment, and results.
- Proactively identify risks, issues, and dependencies, driving resolution and continuous improvement.
- Coordinate cross-functional teams and vendors to ensure successful delivery.
- Oversee day-to-day deployment and operational execution (rack/stack, cabling, installs).
- Lead and coordinate a team of engineers supporting both project execution and operational activities.
- Develop team members, reinforcing accountability, inclusion, and a high-performance culture through mentorship and training.
- Directing daily operational tasks, setting team goals, and overseeing work to ensure adherence to company standards.
- Lead and coordinate a team of engineers supporting both project execution and operational activities.
- Champion adoption of Copilot, AI tools, and automation to enhance productivity, streamline workflows, and improve decision-making.
- Ensure all work adheres to change management processes, MOPs/SMOPs, and operational standards.
- Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Qualifications:
- 5+ years of experience in data center operations, deployment, or infrastructure.
- Proven experience managing or coordinating technical projects and implementations.
- Strong understanding of data center infrastructure (power, cooling, cabling, network).
- Strong communication, leadership, and organizational skills.
- Demonstrated use or adoption of AI tools (e.g., Copilot) or automation platforms for productivity or operational improvement.
- Experience with change management and operational processes.
- Strong communication, leadership, and organizational skills.
Employee Expectations:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Skills: Data Center Engineering, Data Center Operations, Leadership, Operational Execution, Service Delivery, Teamwork
Education: Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
2-5 Years
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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