Account Manager

Account ManagerPACE Supply is seeking a driven, self-motivated sales professional to join our dynamic Oahu team as an Account Manager!In this role, you will be responsible for driving profitable sales growth through strategic account management, business development, and the cultivation of strong customer relationships within an assigned territory. As the primary customer-facing sales representative, you will identify and develop new business opportunities, expand existing accounts, increase market share, protect margins, and deliver exceptional service and support. Successful Account Managers are proactive, results-oriented professionals who operate with urgency, professionalism, accountability, and a customer-first mindset. They collaborate closely with branch operations, inside sales teams, divisional specialists, and vendor partners to provide value-added solutions that strengthen customer relationships and drive business growth. This is a field-based sales position that requires regular customer engagement, strong communication and relationship-building skills, self-discipline, and a passion for growing both new and existing business.Success in this role is measured through:Sales growthGross profit performanceNew account developmentShare of wallet growthCustomer retentionQuote follow-up and conversionCross-divisional sales growthTerritory activity and engagementConsistency and executionJoin an employee-owned company where your contributions directly impact our success and your future.Apply Today!ResponsibilitiesCustomer Development & Sales GrowthDevelop and maintain strong relationships with contractors, business owners, estimators, purchasing agents, and field personnelGrow sales, gross profit, and market share within assigned accounts and territoryIdentify and pursue new business opportunities through prospecting and cold callingIncrease customer penetration across all PACE Supply divisions and product categoriesConduct strategic sales calls focused on customer needs, operational challenges, and business opportunitiesEducate customers on products, pricing, market conditions, and available solutionsPartner with vendors and internal teams to deliver value-added support and solutionsAccount Ownership & Customer SupportServe as the primary point of contact for assigned accountsBuild long-term customer loyalty through responsiveness, consistency, and follow-throughFollow up on quotes, bids, and opportunities with urgency and professionalismCoordinate internally to resolve customer concerns and service issuesMonitor competitive activity, account risk, and retention opportunitiesTerritory & Operational ManagementEffectively manage territory planning, scheduling, and sales activityMaintain accurate customer notes, pipeline visibility, and account updatesSupport pricing matrix and communicate pricing updates appropriatelyCoordinate with purchasing and operations teams regarding inventory and fulfillment challengesComplete sales call log report and communication updates in a timely mannerContinuous Improvement & Market AwarenessDevelop strong product, industry, and market knowledgeStay informed on competitive activity, pricing pressures, and industry trendsContinuously improve sales effectiveness, communication, and customer engagement skillsContribute market feedback and growth opportunities to leadershipQualificationsMinimum QualificationsAn equivalent combination of education and relevant experience may be considered.High school diploma or equivalent credential required.1+ year of sales, distribution, construction, or related industry experienceStrong communication and organizational skillsAbility to manage multiple priorities in a fast-paced environmentProficiency in Microsoft Office and basic computer systemsValid driver's license with ability to travel throughout assigned territoryPreferred Qualifications3+ years of plumbing, HVAC, or wholesale distribution sales experienceExperience working with contractors and trade professionalsProduct and application knowledge within the plumbing or mechanical industryProven success in account growth and business developmentCRM and sales reporting experienceUnderstanding of pricing strategy and market competitivenessAll qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. PACE Supply will consider qualified applicants with a criminal history pursuant to employment regulations.Work EnvironmentPre-Employment RequirementsAs part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements:Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. PACE Supply will consider qualified applicants with a criminal history pursuant to California employment regulations.Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements.Drug Test: A drug test will be administered to ensure a drug-free workplace.Work EnvironmentFrequent driving and travel throughout assigned territoryCombination of field sales, branch interaction, and administrative workStanding, walking, lifting, and computer usage throughout the dayAbility to lift up to 50 poundsFast-paced and customer-driven environmentBenefit Snapshot:PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more.Relocation Benefits: NORemote Availability: REMOTE