Registered Nurse - Patient Flow Coordinator
US Department of Veterans Affairs
RN - Patient Flow Coordinator
The RN - Patient Flow Coordinator is located at John Cochran Medical Center in the VA Saint Louis Health Care System. The RN provides indirect and/or direct nursing care to patients with complex needs as related to transfers, admissions, telephone triage, and discharges. The RN collaborates with the interdisciplinary team to validate and/or collect initial patient information such as Veteran benefit eligibility, insurance status, Veteran travel eligibility, and bed availability at the VAMC. Duties include, but are not limited to:
- Facilitates the transfer process by working with the interdisciplinary team to establish appropriateness of admission and provider coverage based on review of medical information.
- Assists with travel arrangements as needed and facilitates nursing report.
- Facilitates bed control, placing patients on the most appropriate unit using established bed control monitor devices, i.e., Bed Management System (BMS), Emergency Department Integrated System (EDIS), Capacity Management.
- Coordinates care with multiple providers across all levels and sites of care, assuring services interface within the VA and community programs to provide continuity of care to patients.
- Participates in interdisciplinary care rounds and/or conferences to review treatment goals, optimize resource utilization, and recommends alternate levels of care when acute care is not required or recommended.
- Effectively communicates census and bed availability on all patient care units, and resolves bed utilization issues.
- Processes admission requests from providers, clinics, and other VA or community hospitals.
- Educates internal and external customers on the VAMC admission/transfer process.
- Monitors the efficiency of transfers and discharges.
- Works with Environmental Management Services (EMS) to prioritize the need for rooms to be cleaned.
- Acts as a resource across departments/services to provide help and training as needed to both clinical and non-clinical staff.
- Participates on interdisciplinary committees/teams/task forces focused on the facilitation of patient flow and organizational performance.
- Collaborates in the development, implementation, evaluation, and revision of policies, procedures, and/or guidelines to ensure the delivery of safe, efficient, and effective evidence-based care.
- Demonstrates performance and leadership that is broad enough to improve the care for a group of patients.
- Provides peers with formal or informal constructive feedback for improvement.
- Supports colleagues and other nurses through knowledge sharing to provide safe, quality nursing care.
- Fosters a safe and supportive environment conducive to the professional development of health care professionals.
- Evaluates outcomes of evidence-based decisions and practice changes for individuals, groups, and populations.
- Responsible for documenting broad and complex outcomes at the program or service level, that can be demonstrated at any organizational level within a facility.
VA offers a comprehensive total rewards package: VA Nurse Total Rewards
Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
Work Schedule: Full Time. Mon-Fri. Start and end times will be between the hours of 6:00 a.m. - 10:30 p.m. The exact schedule will be determined based on operational need and is subject to change based on the needs of the healthcare system.
Telework: Ad hoc per agency policy.
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not authorized.
Permanent Change of Station (PCS): Not authorized.
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