Medical Weightloss and Wellness Clinic
Boston Medical Weightloss and Wellness
Job Description
Job Description
BOSTON MEDICAL WEIGHTLOSS AND WELLNESS
Clinic Manager – Medical Weight Loss & Wellness Clinic -Braintree, MA
Position Overview- Full time.
The Clinic Manager is responsible for the day-to-day operations, growth, and overall performance of a medical weight loss and wellness clinic. This role ensures exceptional patient experience, efficient clinical workflows, and strong revenue performance while maintaining compliance with healthcare regulations.
Key Responsibilities
Operations & Leadership
- Oversee daily clinic operations, staffing, and scheduling
- Lead, train, and motivate front desk, medical assistants, and clinical staff
- Maintain a high-end, professional, and welcoming clinic environment
- Implement and optimize standard operating procedures (SOPs)
Patient Experience
- Ensure a premium, concierge-level patient experience
- Resolve patient concerns promptly and professionally
- Monitor patient satisfaction, retention, and reviews
- Support patient onboarding and membership programs
Revenue & Growth
- Drive clinic revenue through:
- Membership sales (GLP-1, IV therapy, HRT, Peptides, Red Light Therapy)
- Retail product sales (supplements, wellness products)
- Track KPIs: revenue, conversion rates, retention, and average ticket value
- Collaborate on marketing initiatives and local outreach
Clinical Coordination
- Work closely with providers (MD/NP/PA) to ensure efficient patient flow
- Ensure proper documentation, charting, and compliance
- Oversee inventory of medications and supplies (GLP-1s, IVs, peptides)
- Maintain HIPAA and OSHA compliance standards
Financial Oversight
- Manage daily financial reporting, deposits, and reconciliation
- Monitor expenses and optimize profitability
- Assist in budgeting and forecasting
Qualifications
Required
- 2+ years of clinic management or healthcare operations experience
- Strong leadership and team management skills
- Experience with sales, memberships, or revenue-driven environments
- Excellent communication and customer service skills
Preferred
- Experience in:
- Medical weight loss clinics and Injections
- Med spa / aesthetics / IV therapy
- Concierge or membership-based healthcare models
- Familiarity with EMR systems and CRM tools. Zenoti EMR and GHL CRM .
Key Skills
- Leadership & team development
- Sales and conversion optimization
- Operational efficiency
- Patient experience excellence
- Financial and KPI management
Compensation & Benefits
- Competitive base salary
- Performance-based bonus (revenue + membership growth)
- Employee discounts on services and products
- Health and wellness benefits (optional based on clinic)
Success Metrics
Monthly revenue growth
- Membership acquisition & retention
- Patient satisfaction scores
- Staff performance and retention
- Operational efficiency and compliance
Work Environment
- Fast-paced, patient-focused medical wellness clinic
- Combination of administrative, operational, and patient-facing responsibilities
- May require evenings and occasional weekends
Position Summary Statement
This role is ideal for a high-performing leader who thrives in a sales-driven, patient-centered environment , Nurse or retired Nurse looking for a change and is passionate about health, wellness, and transformational care.
Reply or contact me directly Peter DeLuca
Vacancy posted 2 days ago
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