Practice Manager of Operations

Practice Manager of Operations Indian Creek Dental Care is looking for a Practice Manager of Operations to join our team. Responsibilities Strive towards mastery of the role by prioritizing and completing all PMO training needed to develop technical, commitment and leadership skills. Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality). Ensure goals and priorities of doctors and teams are achieved through servant leadership. Complete Bell Leadership Training every 18‑24 months. Support the Doctor‑Led, Hygiene‑Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles. Focus and prioritize efforts of the team to support doctors achieving their Top 10 professional goals. Create alignment with doctors through daily one‑on‑ones, morning huddles, and weekly touch points discussing communication, connection and support needed. Commit to serving as a business partner for the doctor, collaborating and developing quarterly and annual financial goals. Help doctors prioritize, plan and block schedule for CE through doctor education and leadership programs. Understand the benefits and metrics of DMP and help doctors monitor progress. Identify and support future team growth by selecting candidates (BA, DA, hygienists) that are an 80% match for both the position and the practice. Partner with doctors to identify skills needed for open positions and build the proper selection team within the practice. Successfully onboard new team members through partnerships with recruiting and support office. Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles. Benefits Competitive benefits including health insurance and retirement savings plans, six paid holidays, and paid time off. Continuing education to develop your full potential and serve as a true business partner to supported doctors. Access to an expansive network of mentors and networking opportunities. Top‑quality technology to assist in daily responsibilities and allow for greater efficiencies in patient care. Minimum Qualifications Associate’s or bachelor’s degree or 3–5 years of leadership experience (in a professional office, hospitality, retail, banking, medical, etc.). Experience working in a fast‑paced, customer‑centric environment. Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies. Excellent communication, leadership, coaching, and conflict‑resolution skills. Trustworthy; maintain patient confidentiality and team ethics. Preferred Experience 1+ years of experience in a dental or medical setting. 1+ years of experience with insurance billing and accounts receivable. Dentrix or other dental software experience. Physical Requirements Ability to perform essential duties satisfactorily with or without reasonable accommodation; reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position. Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Availability to attend virtual training sessions (or in‑person once conditions allow) periodically throughout the year; some travel is eventually involved. As part of our commitment to a safe, healthy environment for team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. The test is required before starting employment and will be arranged during the pre‑employment process. Not applicable in the state of FL & TN. We are committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. #J-18808-Ljbffr Heartland Dental LLC