Field Installation Manager

Field Installation Manager

Heartline Staffing is seeking an experienced Field Installation Manager to support high-volume commercial door and gate service operations throughout the Greater Sacramento area. This newly created leadership position is designed for a hands-on commercial door professional who excels at troubleshooting, estimating, coordinating field crews, and keeping multiple projects moving efficiently while delivering exceptional customer service.

Position Overview

The Field Installation Manager oversees daily field operations, supports installation and service technicians, coordinates scheduling, prepares service estimates, sources materials, and ensures projects are completed safely, on time, and to company quality standards. This role works closely with company leadership during an extensive onboarding period and plays a key role in improving field efficiency and operational performance.

Key Responsibilities

• Oversee 10-20 active commercial service jobs daily
• Troubleshoot field issues independently and provide remote technical support
• Prepare service estimates and scope commercial projects
• Coordinate schedules for installation and service crews
• Source parts, equipment, and materials for repairs and installations
• Communicate with customers, vendors, and internal teams
• Ensure projects remain on schedule and within scope
• Support compliance with ADA, fire code, and industry safety standards
• Partner with leadership during a structured six-month training period

Compensation & Benefits

Competitive Compensation, Comprehensive Benefits Package, Stable Growing Company, Consistent Project Volume, High-Impact Leadership Opportunity

Schedule

Full-Time, Primarily Weekdays, Primarily Field-Based, Limited After-Hours Phone Support, Occasional Weekend Support

Requirements

Commercial Door Experience (Hands-On) REQUIRED, Commercial Industry Experience (Not Residential) REQUIRED, Service, Repair & Troubleshooting Experience REQUIRED, Ability to Independently Diagnose Field Issues REQUIRED, Minimum 5 Years Relevant Experience REQUIRED, Experience with Multiple Commercial Door Systems REQUIRED, Automatic Doors (SIG or Similar) Experience REQUIRED, Storefront Door Experience REQUIRED, Hollow Metal Door Experience REQUIRED, Overhead Door Experience REQUIRED, Gate & Gate Operator Experience REQUIRED, Dock Equipment Experience REQUIRED, Experience Running Estimates REQUIRED, Ability to Coordinate Multiple Service Jobs Simultaneously REQUIRED, Leadership or Crew Management Preferred, Experience with Vortex, Industrial Door Company, or R&S Doors Preferred, Knowledge of ADA, Fire-Rated Doors & Safety Standards Preferred