Accounts Payable Assistant

Overview Reporting to the Accounts Payable Quality Assurance Manager, provide administrative, financial and customer service support to the Yale community. Review processed invoices for errors and adherence to policy in Workday and maintain Salesforce queues for the Quality Assurance Unit. Communicate and resolve transaction processing issues with department administration, central units and suppliers. Respond to telephone and email inquiries from faculty, staff and supplier community. Detect and document trends for root‑cause analysis and training purposes. Ensure that current standards for transaction turnaround times and quality are met. Work effectively with colleagues by practicing punctuality, problem solving and honest communication while maintaining confidentiality. Required Skills and Abilities Demonstrated proficiency with Accounts Payables and/or Accounting. Intermediate Word, Excel and Outlook skills. Proven ability with transaction/ERP processing in systems such as Workday, Oracle, SAP or similar. Demonstrated ability to maintain a high level of accuracy in preparing and entering financial transactions, strong organizational skills, multitasking, and excellent attendance. Proven customer service skills and professional demeanor. Ability to critically assess customer inquiries and provide appropriate information or resolution using judgment and available resources. Analytical and problem‑solving skills, decision‑making, effective verbal and listening communication, and attention to detail. Preferred Skills and Abilities Experience with Workday. Experience with Salesforce. Principal Responsibilities Analyze and reconcile financial statements. Prepare standardized and specialized financial reports. Research, identify, and correct errors through accounting transfers. Serve as a source of information to staff, faculty, students and external contacts on financial policies, procedures and departmental activity. Establish and maintain financial records and files ensuring accuracy and completeness. Monitor and may approve account expenditures. May oversee and instruct support staff. May requisition supplies and equipment. May record and post data. Perform clerical functions incidental to financial activities. Required Education and Experience Four years of related work experience with at least two of them in the next lower job family level and a high school level education; or two years of related work experience with an Associate’s degree; or an equivalent combination of experience and education. Equal Employment Opportunity Statement The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, an active‑duty or National Guard veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA). #J-18808-Ljbffr Yale University