Patient Service Specialist

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience. We have pioneered the world’s first drug‑free wearable therapy, clinically proven to alleviate symptoms in adults with drug‑resistant Restless Legs Syndrome (RLS). Be part of our mission to transform healthcare, improve lives, and drive meaningful change with Noctrix Health. We are seeking reliable Patient Activation Specialists to perform Titration Services for patients in their homes. This role involves calibrating medical devices during a one‑hour personalized activation session, ensuring proper setup and patient comfort. The position is based in Rexburg, Idaho. As an independent contractor (1099), you will have the flexibility to schedule sessions at times that suit your availability, including evenings and weekends. You must be comfortable conducting patient‑facing interactions, troubleshooting device functionality, and providing clear instructions for proper device use. All training and necessary technology will be provided by the company. Responsibilities Travel to patients' homes (or mutually agreed‑upon locations) to conduct device titration sessions Guide patients through the device activation process, ensuring proper calibration and functionality Provide clear instructions on device usage, maintenance, and troubleshooting Always maintain professionalism and patient confidentiality Accurately document each session and report outcomes as required Maintain prompt and professional communication via phone and email Requirements Customer‑facing experience (e.g., healthcare, patient services, or customer support) Medical background strongly preferred, including but not limited to: Respiratory Technicians Occupational Therapists Physical Therapists Medical Assistants Nurse Practitioners Nurses (ICU, Operating Room backgrounds preferred) Reliable transportation and willingness to travel 30‑50 miles Flexibility to schedule sessions during evenings, weekends, or preferred weekday hours Ability to pass a background check Comfort with home visits or alternative quiet locations (e.g., hotel lobbies) Strong attention to detail, professionalism, and communication skills Compensation $250‑$350 per titration visit This position is an independent 1099 contractor position. #J-18808-Ljbffr