Risk Management Coordinator

Job Description

Job Description

Join the ICHS Team!

Discover how you can make a difference in people’s lives and help strengthen communities.

International Community Health Services (ICHS) is a nationally recognized community health center. For over 50 years, we have provided medical, dental, and wellness care to individuals and families from all regions and all walks of life many of whom face significant barriers to receiving the care they need. We believe that quality health care supports stronger families, healthier communities, and a more just society.

At ICHS, we are proud of our team-based approach and the shared commitment that drives our work. We value respect, collaboration, and compassion in everything we do. When you join ICHS, you become part of a mission-driven team that believes everyone deserves the opportunity to thrive.

We offer

• Competitive salary for the Seattle/Puget Sound region
• “Share the success” bonuses
• Insurance premiums 100% paid by ICHS
• Paid time off accrual up to 200 hours annually with up to 320 hours rollover year to year
• Automatic 4% retirement contribution
• 9 paid holidays a year, including 2 personal holidays
• Reimbursement for professional licensure

Job Summary

The Risk Management Coordinator supports International Community Health Services’ enterprise-wide risk management, employee safety, policy management, and emergency preparedness programs. This role assists in identifying, assessing, and mitigating organizational risk through regular assessments, incident tracking, policy management, and staff training. Working collaboratively with internal and external stakeholders, the coordinator helps ensure compliance with applicable regulatory and accreditation standards, promotes a culture of safety and continuous improvement, and supports organizational readiness for emergencies. The Risk Management Coordinator plays an integral role in analyzing trends, developing corrective action plans using lean strategies, and maintaining systems, documentation, and reporting that protect patients, employees, and the organization.

Some of the core responsibilities for this role include:

• Coordinating the policy management program including maintaining the centralized policy repository, ensuring strict version control, and working with policy custodians to ensure they are trained and aware of their policy review cycles. Escalates any issues or areas of improvement.
• Coordinating the completion of the employee safety program goals, including updating and maintaining policies and procedures; tracking and reporting employee incidents. Coordinating emergency evacuations, fire drills, and other employee safety activities.
• Conducting regular employee training related to the risk management, employee safety, emergency preparedness, and policy management programs.
• Identifying areas for improvement in the risk management, employee safety, emergency preparedness, and policy management programs.
• Coordinates incident reporting daily. Assists with investigating and resolution of incidents reported. Escalates concerns to supervisor as necessary. Prepares monthly reports to appropriate committees. Identifies trends and opportunities for improvement. Manages and maintains users, forms and reports in the software system.
• Assists in responding and remediating as needed to social media reviews and including relevant management staff.
• Uses lean strategies to assist in the resolution or development of corrective action plans when potential risk is identified.
  

Education - Associate’s Degree required. Bachelor’s Degree preferred. May substitute two (2) years of relevant experience for the required degree. Associate’s Degree required. Bachelor’s Degree preferred.
Experience - Three (3) years' experience risk management, patient safety, emergency management, and/or employee safety. May substitute two (2) years of relevant experience for the required degree.