C&I Relationship Manager

Job Description

Job Description

Job Summary

The C&I Relationship Manager is responsible for originating, managing, and growing a portfolio of Commercial & Industrial (C&I) clients by providing tailored financing, deposit, and treasury solutions. This role focuses on businesses with operating lines of credit, equipment financing, working capital needs, and other C&I-related lending structures backed by real estate collateral.

In addition to technical lending expertise, this officer must serve as a true advisor to business owners. The Relationship Manager must possess strong business acumen, patience, innovative thinking, and the ability to deeply understand a client’s operations and financial needs. The ideal candidate is not a "cookie cutter" banker, but a thoughtful, solutions-oriented advisor who can creatively utilize the bank’s products and confidently propose appropriate loan structures to Credit Administration.

The C&I Relationship Manager will build strong, long-term client relationships, assess creditworthiness, and partner closely with internal teams to deliver comprehensive banking solutions.

Essential Job Functions

• Proactively develop and manage a portfolio of C&I clients, including manufacturers, distributors, professional services firms, and other operating businesses.
• Originate and structure credit facilities such as working capital lines, term loans, equipment financing, and accounts receivable financing based on client needs and cash flow.
• Generate new business opportunities by identifying prospects, conducting outreach, and leveraging existing relationships within the local business community.
• Work with treasury managers to develop deposit relationships, cash management opportunities, and cross-sell the bank’s full suite of business banking products (e.g., treasury services, merchant services, business cards).
• Maintain accurate records of client interactions, pipeline activity, and portfolio performance.
• Keep up to date with market trends, industry regulations, and competitor offerings to ensure GBC’s solutions remain competitive and relevant.
• Act as a trusted advisor to clients by demonstrating patience, thoughtful listening, and the ability to understand core business operations and challenges.
• Apply innovative thinking to identify customized financial solutions using the bank’s product suite.
• Confidently propose well-structured loan requests to Credit Administration, supported by sound credit rationale and a strong understanding of borrower needs.

Supervisory Responsibility

This position has no supervisory responsibilities but may serve as a lead staff member of staff unit.

Knowledge:

• Knowledge of economic and accounting principles and practices, financial markets, banking, and the analysis and reporting of financial data.
• Knowledge of business and management principles.
• Knowledge of principles and processes for providing customer and personal services.

The ability to:

• Communicate information and ideas clearly so others can understand.
• Apply general rules to specific problems to produce sound answers.
• Listen effectively and understand information and ideas presented verbally.
• Advise clients with patience, insight, and strong business understanding.

Qualifications/Requirements

• Bachelor Degree/Master’s Degree or equivalent.
• Actively strive to increase customers' deposit business within the bank.
• Demonstrated sales experience, negotiation skills, business development, portfolio management skills, accounting and/or financial acumen.

Consecutive Absence Requirements

Employees with Officer Titles of Vice President and above are required to be absent from their regular work duties a minimum of two (2) consecutive weeks (i.e. fourteen (14) consecutive calendar days) each calendar year.

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Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.