IT Business Analyst

Business Analyst - PMO Department

Phoenix Proconnect is representing a global hospitality company and is currently seeking a business analyst to join their PMO department due to growth. The company is known for being one of the best places to work, offering excellent benefits. The ideal candidate should have experience working in large global organizations and with complex IT projects.

Job Responsibilities:

• Facilitate stakeholder collaboration during the requirements gathering process.
• Analyze information critically to generate solutions aligned with stakeholders' needs.
• Guide stakeholders in gathering project requirements and identifying solutions.
• Prioritize issues in the project backlog and ensure clear definition of business requirements.
• Create and update project status reports bi-weekly.
• Define project objectives, scope, and functional requirements.
• Create flowcharts and data flow diagrams to communicate concepts visually.
• Develop use cases to identify and organize requirements based on system-user interactions.
• Initiate discussions with Project Manager and technical team to create project timeline.
• Ensure project information is up-to-date and accurate at all times.
• Oversee the updating of the 'Project Status Report' bi-weekly.
• Act as Product Owner in Scrum projects, guiding team to achieve product vision and prioritize backlog items effectively.

Requirements:

• Bachelor's degree in System Engineering, Business, or Information Technology related area.
• Excellent English communication skills (verbal and written 100% Bilingual).
• Strong business acumen.
• Leadership experience.
• Experience in Business Analysis.
• Basic knowledge of Microsoft Office tools.
• Scrum Master or Product Owner Certification (preferred).
• IIBA Business Analysis Certification (preferred).

Skills:

• Strong leadership, analytical, problem-solving, planning, prioritization, and time management skills.
• Demonstrated time management skills and ability to work efficiently with tight deadlines and under pressure.
• Collaborative and professional team player with excellent interpersonal skills.
• Goal-driven, detail-oriented, self-directed with the capability of managing multiple priorities.
• Efficient in proposing solutions to complex and time-critical problems.
• Excellent communication and mentoring skills.