Behavioral Health Care Manager ACSW

At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission.Job SummaryThe Behavioral Health Care Manager (ACSW) supports CalAMS ECM program for patients with behavioral health needs by providing care coordination, brief therapeutic interventions, and linkage to community resources. This role helps integrate behavioral health into the primarycare setting and promotes whole-person care through proactive outreach, engagement, and teamwork. It is responsible for being a liaison between the Patient, Primary Care Providers, and Behavioral Health Clinicians.Supervisory Responsibilities: NoneEssential Duties/ResponsibilitiesManage a caseload of ECM members with behavioral health conditions, including those with Serious Mental Illness (SMI) and/or substance use disorder (SUD), using brief, structured interventions within ACSW scope under supervision.Assist with crisis screenings and facilitate warm hand-offs to local crisis or emergency resources as appropriate.Provide brief, structured behavioral health interventions (e.g., motivational interviewing, behavioral activation, coping skills training) within ACSW scope under supervision.Provide educational support and outreach to members regarding behavioral health conditions and treatment options.Assist members in following through care plans and wellness goals through phone and in person engagement.Complete Health Assessments and integrate findings into a Shared Care Plan.Coordinate with internal and external health partners, including PCP offices, specialists, and ancillary services, to address behavioral health and medical access needsCommunicate care plans with members, caregivers, and care teams to promote shared understanding and accountability.Participate in multidisciplinary team meetings and case reviews to discuss member progress and care updates.Build and maintain collaborative relationships with members, providers, and care team members using evidence-based communication strategies (e.g., Motivational Interviewing).Promote engagement and self-management by empowering members to participate in their care.Model the highest ethical behavior in relationships with co-workers, supervisors, Members, Providers, and colleagues in the communityProvide formal and informal training and support for team members on behavioral health conditions, including treatments and evidence-base for treatmentIn conjunction with the LCSW and/or ECM Operations Manager, the Behavioral Health Care Manager is responsible for providing consultation for the non-licensed members of the team when discussing tasks of a clinical natureEnsure documentation is accurate and in compliance with regulatory requirements and accreditation standardsOther duties as assignedFinancial:Maintain department-level budgets that adequately balance the financial needs of the department against the needs for fiscal responsibilityService:Actively support, promote, and work to fulfill the Mission, Vision, and core values of DAP HealthEmbodies DAP Health’s core values- Accountability, Compassion, Integrity, Respect, Commitment, Loyalty, and ExcellenceProvide excellent internal and external customer serviceDemonstrate DAP Health’s Standards of Customer Service Behavior: Compassion, Attitude, Communication, Appearance, Sense of Ownership, and TeamworkParticipate in on-going customer service trainingIn every action, seek to promote DAP Health as a top service organizationContribute to the success of the organization by participating in quality improvement activitiesComply with all DAP Health policies and procedures and participate in the implementation of new initiatives.Safety:Ensure compliance with policies and procedures related to safe work practicesUse all appropriate equipment and/or tools to ensure workplace safetyImmediately reports unsafe working conditionsPrivacy/Compliance:Maintain privacy and security of all patients, employees, and volunteer information and access to such information. Such information is accessed on a need-to-know basis for business purposes only.Comply with all regulations regarding corporate integrity and security obligations. Report unethical, fraudulent, or unlawful behavior or activity.Uphold strict ethical standardsRequired Skills/AbilitiesUnderstanding of, or ability to learn, behavioral health as associated with chronic medical diseasesUnderstanding of, or ability to learn, biological and physiological nature of mental illnessUnderstanding of, or ability to learn, insurance and basic medical terminologyExcellent oral and written communication skillsEffective interpersonal skillsBilingual in English/Spanish preferredEducation and ExperienceA master’s degree from a Council of Social Work Education (CSWE)-accredited programMust be registered with the Board of Behavioral Sciences (BBS) as an ACSWMust provide proof of completing and passing the California Law and Ethics ExamPrevious experience in the medical field and/or in the behavioral health/mental health field, preferredWorking Conditions/Physical RequirementsThis position is on-site at a DAP Health clinic location with the possibility of hybridThis job operates in an office setting and requires frequent times of sitting, standing, repetitive motion and talkingAbility to lift/move up to 40 pounds, move from place to place, and stand for long periods of timeAbility to travel to different locations as needed to support program and patient care needs.Requires current and valid driver’s license and current personal auto insuranceAble to travel to DAP Health locations throughout San Diego and the Coachella Valley #J-18808-Ljbffr DAP Health