Business Development Specialist

Job Description

Job Description

Who We Are

This position is with Seneca Companies, an OWL Services Affiliated Company.

OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.

With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.

OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program.

Job Description : Prospect and develop new markets and service existing accounts in assigned territory. Maintain a high level of sales and quality customer excellence. Find and cultivate new leads/sales through outbound cold calling and other forms of communication for an assigned line of business. Support marketing efforts by following up on marketing activities and further developing marketing leads and building the marketing database within the CRM system.

What You’ll Do:

• 25%: Perform outbound marketing and sales outreach through phone and email to engage customers and prospects, generate leads for the assigned line of business, and drive additional sales for the eCommerce store and parts counter.
• 15%: Conduct market research to generate valid marketing lists and key targets for future marketing activities. Help implement new tools and processes to effectively manage and maximize the lead generation/inside sales efforts.
• 15%: Utilize CRM to log qualified leads to either personally follow-up on (distribution) or pass to relevant outside salesperson to follow-up on.
• 15%: Assisting customer service team with phone calls during times of need–employees on vacation, busy periods, etc.
• 15%: Organize support materials to maximize efficiency and speed of taking care of the customer.
• 15%: Other duties as assigned.
• Working Hazards: Works in a seated position for extended periods of time.
• Physical/Mental Exertion: Ability to perform light physical work, exerting up to 10 pounds of force on a frequent basis, performing such activities as grasping, lifting, reaching, crouching, and repetitive tasks. Continuous attention to numerical detail. Normal office environment. Ability to drive for extended periods of time each day with possible overnight stays.

What We’re Looking For:

• Education: Requires Associates degree in Business Administration, Marketing or a related field or equivalent experience.
• Experience: 2+ years experience in a lead generation or inside sales role.
• Technical Abilities: Ability to connect the “pain” of the potential client during a lower level discussion to a higher level need. Knowledge of parts and equipment unique to the underground storage tank and related petroleum industry is a plus. Excellent verbal and written communication skills are required. Proficient in Microsoft Office Suite (Word, Excel and PowerPoint). Previous experience with a CRM system is a strong plus for lead tracking/logging.
• Autonomy/Direction: Relies on instructions and pre-established guidelines to perform the functions of the job. Works under intermittent supervision. Primary job functions periodically require exercising independent judgment.

Why choose Seneca Companies? This position offers:

• Base Salary + Commission
• Auto Allowance & Fuel Card
• Health, Dental, and Vision Insurance with optional offerings of HSA and FSA
• Flex Time off & Paid Holidays
• Employer-Paid Short-Term Disability
• 401k with Company Match
• Tuition Reimbursement
• Company Paid Life Insurance
• Free Employee Assistance Program (EAP) and Wellness Program

This job description is intended to describe the general nature and level of work being performed by the person assigned to this position. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job, and “other” duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job.

This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.