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Director, Healthcare Call Center Operations

Platinum Dermatology Partners Llc

Platinum Dermatology Partners Llc is seeking a Director of Call Center Operations to lead centralized call center operations across dermatology practices in the United States. The role oversees staffing, training, quality assurance, and process improvement, partnering with clinical and technology teams to optimize patient service and efficiency. The ideal candidate has 7+ years of healthcare call center leadership, deep Zoom Contact Center expertise, and a proven ability to implement AI-driven #J-18808-Ljbffr Platinum Dermatology Partners Llc

Vacancy posted 5 days ago
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