Travel and Expense Manager

Job Description

Job Description

We are looking for an experienced Travel and Expense Manager to lead corporate travel operations and expense compliance for our team in Novi, Michigan. This position supports employees across multiple locations by organizing business travel, guiding policy adherence, and improving overall program efficiency. The role also oversees fleet coordination and contributes to effective management of company card and reimbursement activity.

Responsibilities:
• Direct business travel planning for domestic and international trips, ensuring reservations, records, and supporting documentation are organized and accessible.
• Support employees and managers across company locations with travel needs, including itinerary coordination for flights, ground transportation, and lodging.
• Prepare and manage documentation required for international travel, such as visa-related materials and invitation paperwork.
• Administer travel and expense policies by reviewing submissions, addressing exceptions, and partnering with employees and leaders to resolve issues.
• Deliver training and ongoing guidance to new and current employees on travel procedures, expense processes, and related tools.
• Provide day-to-day leadership and coaching to travel team members, including mentoring support for coordinating and auditing activities.
• Review company card activity and pursue reimbursement for charges that fall outside approved policy.
• Respond to urgent travel changes and assist employees when adjustments are needed outside standard schedules.
• Evaluate vendors, market trends, and emerging travel technology to identify improvements, strengthen partnerships, and recommend best practices.
• Oversee the corporate vehicle program by scheduling usage, tracking maintenance and insurance, issuing required materials, and inspecting vehicles after use.• At least 5 years of experience managing both domestic and international corporate travel programs, including responsibility for complex arrangements.
• Prior leadership experience in a travel, expense, or office operations environment.
• Hands-on experience with Concur Travel and Concur Expense.
• Strong ability to communicate clearly, work with vendors, and support negotiations or service discussions.
• Proven ability to handle sensitive employee and company information with discretion.
• Solid understanding of travel logistics, route planning, and geographic considerations that affect business travel.
• Experience interpreting and enforcing company policies related to travel, expense reporting, and corporate card usage.