Customer Success Manager
Insight Global
Member Success Manager
The Company is a leading research and advisory firm for technology and services companies. Their members are VP- and C-level service leaders at companies like Dell, IBM, Oracle, ServiceNow, and Cisco executives navigating AI-driven transformation across customer success, professional services, managed services, support, and field operations.
We're hiring a Member Success Manager to own a portfolio of member relationships and drive measurable business outcomes for technology service leaders. This isn't account management it's strategic advisory relationship management. You'll build trusted, multi-threaded relationships, connect members to our research and subject matter experts, and use AI as a genuine force multiplier in how you work.
What You'll Do:
- Own a portfolio of 2540 member accounts from onboarding through renewal and expansion
- Build multi-threaded relationships and drive gross retention and net expansion across your book
- Broker member access to our research, benchmarks, and subject matter experts, and translate findings into action
- Use AI tools to prepare for calls, generate account intelligence, and build repeatable, scalable workflows
- Conduct executive business reviews that connect research to member priorities
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Success Manager in San Diego, CA vacancy
- ...Customer Success Manager The Customer team is the cornerstone of renewals and expansion at Tractian, driving lifetime value, retention, and growth within our global customer base. By deepening relationships with industry leaders like Hyundai, Bosch, and Kraft Heinz...SuggestedImmediate start
Tractian
San Diego, CA1 day ago $27 - $31 per hour
...residential real estate agents to deliver exceptional service to seller and buyer clients. As an Agent Experience Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our...SuggestedWork at officeRemote workFlexible hoursCOMPASS
San Diego, CA4 days ago$70k - $75k
...Enterprise Customer Success Manager MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone...SuggestedFull timeLocal areaRemote workRelocationVisa sponsorshipWork visaFlexible hoursGrabJobs
San Diego, CA5 days ago- ...Customer Success Manager The QuickBooks Money Customer Success team is focused on engaging, driving value and feature adoption to our highest-value Mid-Market customers throughout their Intuit QuickBooks journey. Our team uses a consultative approach to guide customers...Suggested
- ...Senior Director of Customer Success About the Company Rapidly advancing B2B SaaS organization based in NY Industry Internet Type Privately Held About the Role The Senior Director of Customer Success will be responsible for driving value to customers...Suggested
$102.3k - $179k
...Sr Customer Success Manager - Veza The role of the Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have...Work experience placementFlexible hours$25 - $30 per hour
Role, Inc. in El Cajon, California is looking for a Customer Account Coordinator to manage customer orders and enhance communication. You'll work closely with a Senior Account Executive, ensuring timely and accurate order processing and customer satisfaction. The ideal...Hourly pay$98.5k - $188k
...Customer Success Enablement Delivery, Senior Manager You want more out of a career. A place to share your ideas freely even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play...Full timeTemporary workPart timeWork experience placementWork at officeWork from homeShift work3 days per week$112.7k - $169.06k
...innovation here - we make it happen, with our customers, where we work and live. Together, we... ..., Operations, Legal, Finance, Business Management, Overhaul, etc.), understanding their... ...Technology. 8+ years of experience in Customer Success, Business Analyst role with hands‑on...Part timeFlexible hours- ...coverage recommendations that meet each family's needs ◾Build and manage your own client portfolio with guidance from experienced... ...with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...Full time
Globe Life: Moore Organizations
San Diego, CA3 days ago $106k - $148k
...Client Success Manager You will support client accounts to ensure clients are getting the most value out of Clearspeed products and that client perspectives are understood and addressed with the purpose of increasing client retention and expansion. Responsibilities...Work experience placementWork at officeRemote work- (NEW) 0865 Jamba Juice Clairemont Town Square is looking for enthusiastic Team Members who are passionate about health and wellness. In this role, you will greet guests, deliver exceptional products, and create a welcoming environment. You should have a minimum age of 1...16 hours
(NEW) 0865 Jamba Juice Clairemont Town Square
San Diego, CA2 days ago - ...for health and wellness to create a positive guest experience. As a Team Member, you'll have responsibilities ranging from greeting customers and providing excellent service to maintaining store cleanliness and product knowledge. Enjoy competitive pay, health insurance...Flexible hours
(NEW) 0501 Jamba Juice Friars Village
San Diego, CA2 days ago - ...Viejas in San Diego is seeking a Reservation Sales Agent to manage guest calls and bookings at our premier casino and resort. This role involves entering reservation details, addressing guest inquiries, and ensuring an exceptional service experience. Preferred candidates...
Viejas
San Diego, CA2 days ago - ...Front Desk Agent who will be responsible for efficiently checking guests in and out, processing payments, and providing exceptional customer service. The role requires 1-2 years of customer service experience and the ability to stand for long periods. The position offers...Full time
Comfort Inn Old Town
San Diego, CA2 days ago - (NEW) 0740 Jamba Juice Rancho San Diego is looking for enthusiastic Team Members who aspire to deliver a great guest experience. Responsibilities include making first impressions, operating cash registers, and maintaining cleanliness. Candidates should be at least 16 years...16 hoursFlexible hours
(NEW) 0740 Jamba Juice Rancho San Diego
El Cajon, CA2 days ago - Jamba Juice Otay River in Chula Vista seeks enthusiastic Team Members dedicated to enhancing guest experiences. Candidates should possess a passion for health and wellness, availability for at least 16 hours per week, and the physical ability to lift and stand during shifts...16 hoursFlexible hoursShift work
(NEW) 3354 Jamba Juice Otay River
Chula Vista, CA2 days ago - ...San Diego is seeking enthusiastic Team Members to join their vibrant team. As a Team Member, you'll focus on delivering exceptional customer service, preparing delicious products, and maintaining a clean and welcoming environment. Required qualifications include being a...16 hours
(NEW) 0662 Jamba Juice The Grove
San Diego, CA2 days ago - ...service to guests by assisting with check-ins and check-outs, responding to requests, and maintaining a clean work environment. Successful candidates will excel in communication, service quality, and organization. The position demands a high school diploma or GED and...Weekly pay
Extended Stay America
San Diego, CA3 days ago - Job Summary As a Guest Service Associate, you’ll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking supplies to ensure a welcoming and efficient environment. Key Responsibilities Greet guests...Flexible hoursNight shift
Rubio’s Coastal Grill
Chula Vista, CA2 days ago $85k - $95k
...service businesses, run structured BRs, and manage your expansion pipeline end-to-end. You... ...accounts: exec sponsor engagement, success plan revisions, escalation protocols Own... ...driven EBR decks connecting Workiz ROI to customer business metrics (jobs completed, revenue...Contract workWork at officeRemote work$111.6k - $223.2k
...delivering compelling presentations to C-suite stakeholders. Manage, mentor, and inspire a team of Project Managers, fostering a... ...integrations. Workday Certification strongly preferred. Demonstrated success in managing large-scale, global HR technology implementations,...Minimum wageRemote workFlexible hoursMercer France
San Diego, CA3 days ago- ...Bartell Hotels, a CALP in San Diego, is seeking a Guest Service Agent to deliver outstanding customer service and manage front desk operations. This role involves addressing guest needs, communicating effectively, and maintaining hotel standards. The ideal candidate should...
Bartell Hotels, a CALP
San Diego, CA2 days ago - ...Client Success Manager Wonderist Agency is a full-service marketing agency that supports almost 1000 dentists around the country. We pride... ...engage with our clients on a regularly planned cadence. Customer Service and Client Retention: You will field any client...Local areaWork from home2 days per week
- ...Description As our Guest Experience Manager, you will lead the front‑of‑house experience and champion a culture of hospitality that... ...are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing...Live inLocal areaFlexible hoursShift workNight shiftAfternoon shift
Island Hospitality
San Diego, CA2 days ago - A leading marketing agency in San Diego seeks a Client Success Manager to ensure client satisfaction and drive marketing strategies. Ideal candidates have over 2 years of agency experience, strong communication skills, and a passion for helping clients succeed. The position...
- ...WS Management Inc. is seeking a Front Desk Agent to serve as the first point of contact for guests at our hotel in San Diego, California. This role includes managing reservations, resolving guest complaints, and providing courteous service to create memorable experiences...Weekend work
WSManagement Inc
San Diego, CA2 days ago - The Lodge at Torrey Pines, owned by Evans Hotels LLC, is seeking a Front Office Supervisor to greet guests, coordinate desk activities, and ensure superior service. You will lead AM, PM, and Overnight desk operations, train staff, and uphold brand standards throughout ...Night shiftWeekend work
Evans Hotels
San Diego, CA3 days ago - Huntington Hotel Group seeks a dedicated Guest Experience Specialist for their hotel in San Diego, California. This role is focused on delivering exceptional guest service, ensuring smooth check-ins and informed hotel experiences. The ideal candidate will have strong communication...Flexible hoursShift work
Huntington Hotel Group
San Diego, CA2 days ago - ...answering inquiries, and coordinating room availability with housekeeping. Applicants should possess excellent communication skills, a customer-oriented mindset, and the ability to lift 30 pounds. This position offers an opportunity to make a positive impact on guest...
PMG HOSPITALITY INC
San Diego, CA3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Manager. Be the first to apply!
Related searches
- customer success manager remote San Diego, CA
- enterprise customer success manager San Diego, CA
- client success manager San Diego, CA
- strategic customer success manager San Diego, CA
- customer success executive San Diego, CA
- technical customer success manager San Diego, CA
- success manager San Diego, CA
- customer success manager San Diego, CA
- customer marketing San Diego, CA
- customer retention San Diego, CA