Service Specialist

About Us Corky’s Pest Control, established in 1967, is a leading pest control provider in Southern California, serving over 30,000 customers. We offer a range of services, from monthly pest control to specialized gopher control for residential and commercial clients, driven by technology and a commitment to environmental safety. We are currently hiring for our Los Angeles branch. This position offers significant growth potential while working with the best team in the Los Angeles region. In a supportive environment, we are looking for individuals who are eager to grow, committed to excellence, and have innovative ideas. Position Overview Under the direct report of a Service Manager/File Supervisor, Technicians provide pest control services, requiring state licensing. Candidates must be at least 18 years old, legally able to work in the U.S., have a clean DMV report, and pass a physical and drug screening, along with a background check. Essential Duties and Responsibilities Service Technicians provide the vital link between our company and our clients through exceptional customer service. They spend their day traveling to appointments and meeting with customers to assess pest problems and execute specialized treatment plans in and around their homes and places of business. Technicians recommend corrective actions to prevent future pest problems. They help the community by solving their pest challenges, building long‑term relationships with customers on their route, while protecting their homes and businesses. Qualifications and Education Requirements A valid driver’s license with an acceptable driving record The ability to read, write, speak, and comprehend English Legal eligibility to work in the U.S. Industry Licensing Availability to work at least 40 hours per week, including some weekends High school degree or equivalent Key Responsibilities Deliver extraordinary customer service Respond to customer’s needs in a professional and timely manner Physically administer and monitor various pest control measures, indoors and outdoors in potentially hot or cold working environments Perform physical labor and use a variety of tools/equipment Establish effective working relationships with customers and co‑workers Effectively communicate with customers and coworkers in the office, verbally and in writing, as needed Read, understand, and follow labels and SDS forms for hazardous chemicals used during service Work independently and maintain your route Drive a company vehicle safely to customers’ homes and businesses Use a handheld device to manage services and document structural, sanitation, and pest issues Follow all proper safety guidelines Inspect, maintain, and utilize PPE (personal protective equipment) Maintain working order and cleanliness of assigned company vehicle Remain up to date on the company’s product and service offerings Perform other duties as assigned Constantly strive for the best solutions Required Skills Technical proficiency with computers, smartphones, etc. Good oral and written communication skills Solid attention to detail Physical Requirements Ability to safely move around customer locations, ascend/descend stairs and ladders, and navigate close quarters Ability to safely move items and equipment weighing up to 50 pounds Ability to work outdoors in all weather conditions Benefits We offer company‑paid health and life insurance, vacation, sick leave, holiday pay, 401(k), Health Savings Account, Flexible Spending Accounts, professional development assistance, and opportunities for further advancement. Development Opportunities Becoming fully licensed can take about three years with company support, including financial assistance for relevant college degrees. Pay Rate DOE $17.00 to $23.00 per hour. Trainees start at $17.00 to $19.00 per hour, with potential for raises as they obtain licenses. Applicators start at $18.00 to $21.00 per hour. Branch2 Field Representatives start at $22.00 to $23.00 per hour. Schedule 40‑hour work week, Monday through Friday, 7:30AM to 5PM, with optional Saturday work. #J-18808-Ljbffr Corkys Pest Control