Training Specialist

Training Specialist

Tryfacta is seeking a Training Specialist for our client in Austin, TX (Onsite). This is a temporary contract assignment. If you meet the qualifications listed below and are interested, please apply now!

Duration: 12 months

Location: Austin, TX (Onsite)

Hours: 2080

Texas GovLink, Inc. is an Austin-based firm which has been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced Training Specialist to be a key resource on a technical services team. This role is based out of Austin and will require an onsite presence. Candidates must be local to the Austin area for consideration.

Responsibilities

Responsible for preparing, conducting, and evaluating technical training programs. Writes literature and materials to be used in programs and designs exercises to enhance lectures. Shall deliver on-site and web-based training courses covering any number of software solutions. Leads development of infrastructure for information delivery, as well as taking part in the writing and maintenance of training material and supplementary technical documentation. Creates instructor materials (course outlines, background material, instructional materials, and training aids), as needed for different COTS Products/Current IT-Driven in-house solutions as well as desktop support processes, i.e. Remote Access Systems, RAS step by step procedure. Assists with formatting training materials created by other DIR Staff as requested. Determines needs and develops plans to meet the need of customers. Assist in design of computer-based and multimedia curriculum. Shall be planning, directing and undertaking classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops. The trainer will manage the training program in accordance with business needs, regulatory requirements, and Quality Management System. Help staff with their productivity reporting both within and without the agency. Researches and recommends vendors and costs for various training methods including: training classes from outside vendors; books; readymade training guides; computer or web based training. Stay current with developments in computer training field, especially alternative media/methods for instruction. This instructor uses a computer to organize and draft a curriculum that breaks a complex subject into blocks or units of instruction, creates graphics, and integrates them into curriculum. Courses may be instructor based, computer-based, simulator based, interactive, or non-interactive. This instructor also teaches short technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses. Job duties also include the following: incorporation of new curriculum in the teaching process (e.g., develops clarification or examples of application related to the subject matter), development and maintenance of classroom techniques that reflect professionalism and good discipline and enhance teaching, development of alternative teaching techniques and scenarios to maintain high motivation and interest in the subject areas, and while acting as the testing officer, the conducting of test analysis and development or revision of test items. The Training Specialist is primarily responsible for working with a team of Training Specialist in technical and system curriculum delivery, revision and maintenance. This specialist will gather, analyze, translate and compose technical information into clear, readable materials to be used by technical and non-technical personnel. Collect data and analyze audiences and training needs, based on new business processes and policies, and apply these into successful training delivery. This specialist will teach technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses. Has a basic understanding of EIR Accessibility and assistive technologies used by people with disabilities. Understands protocols for communicating with customers requiring special assistance to obtain required or requested information.

Minimum (Required)

Years - Skills/Experience

• 5 - Experience designing, developing, and implementing technical training curricula for technical and non-technical audiences.
• 5 - Experience preparing, conducting, and evaluating technical training programs, including instructor-led and/or web-based training.
• 5 - Experience conducting classes regarding standard operating procedures for software solutions, IT security, IT system installation, software programming, system maintenance, software support, operational support best practices, and/or equipment.
• 5 - Experience developing training programs and materials, including web-based courses, instructor-led courses, job aids, videos, course outlines, instructional materials, exercises, and training aids.
• 5 - Experience delivering technical or software training in classroom, virtual/web-based, electronic learning, multimedia, or other computer-aided instructional environments.
• 5 - Experience gathering, analyzing, translating, and composing technical information into clear instructional materials for technical and non-technical personnel.
• 5 - Experience developing and maintaining technical documentation, training materials, course curricula, job aids, procedures, or supplementary instructional documentation.
• 5 - Experience with web-based Learning Management Systems (LMS) and eLearning authoring tools.

Preferred (Options)

Years - Skills/Experience

• 5 - Experience delivering technical training in cloud-based technology.

Tryfacta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.