Medical Records Assistant

Job Type


Full-time

Description

Who We Are


Snowline Health is a non-profit organization serving the western slope of El Dorado County and the Greater Sacramento Region. For over 40 years, we've provided compassionate, high-quality care tailored to the unique needs of patients and families. Guided by our core values of teamwork, service, contribution, and excellence, we're committed to delivering exceptional care and supporting the communities we serve.


Position Details


Job Title: Medical Records Assistant


Department: Administrative


Location: Hybrid


Employment Type: Full-time, Regular


FLSA Status: Non-Exempt


Reports To: Office Manager


Position Summary


The Medical Records Assistant supports the Medical Records department by ensuring the accurate, timely, and compliant management of patient records. This position is responsible for clerical and administrative functions, including document processing, phone support, and coordination with clinical and administrative teams to maintain efficient operations.


Essential Duties & Responsibilities

• Maintain, organize, and manage patient medical records in accordance with regulatory and organizational standards
• Scan, file, and upload documents into the Electronic Medical Record (EMR) system with a high degree of accuracy
• Provide front-line phone support, including answering, routing calls, and assisting inquiries
• Process medical records requests and support audits
• Ensure adherence to HIPAA and confidentiality standards
• Assist with data entry and administrative tasks
• Collaborate with clinical and administrative staff
• Perform other duties as assigned

Compensation


$22.00 - $26.00 per hour, based on experience and internal equity


Requirements

Schedule & Work Expectations Full-time: 40 hours per week Monday through Friday

Minimum Qualifications Education: Some college coursework preferred Experience: Healthcare office experience required; EMR experience preferred

Knowledge, Skills & Abilities

• Strong organizational skills and attention to detail
• Professional communication and phone etiquette
• Ability to handle confidential information
• Proficiency in Microsoft Office and EMR systems
• Ability to work in a fast-paced environment
• Team collaboration skills