Banking Specialist

Full-time

Banco Santander S.A.

Banking Specialist

Country: Brazil

Sobre a Área

A área de Banking Solutions atua como suporte especializado para os Bankers e clientes do segmento Private Banking (High e Ultra-high), sendo responsável pela condução de processos transacionais, operacionais e comerciais relacionados aos produtos e serviços bancários.

Aqui seu papel será:

Atuar como ponto de apoio aos Bankers em demandas operacionais e comerciais;
Realizar atendimento direto ao cliente por telefone;
Executar e acompanhar processos transacionais relacionados a produtos bancários;
Apoiar clientes em operações de investimentos, câmbio, cartões, seguros e crédito;
Realizar contatos ativos para acompanhamento de demandas operacionais e oportunidades comerciais;
Garantir qualidade e agilidade no atendimento ao cliente Private;
Gerenciar múltiplas demandas simultaneamente, assegurando correta priorização das atividades;

Para esse papel valorizamos:

CPA-20 obrigatória
Inglês e/ou espanhol desejável
Conhecimento do ecossistema bancário e produtos financeiros
Excelente comunicação verbal e escrita
Capacidade de relacionamento interpessoal
Organização e gestão de prioridades
Proatividade e autonomia

Apply

Vacancy posted 16 hours ago

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