Project Coordinator

A globally leading consumer device company based in Cupertino, CA is is seeking an outstanding Customer Engagement Program Coordinator to join REMM’s Merchandising, Marketing and Engagement team. This team sits at the center of Retail, supporting key pan-Retail programs and connecting strategies and plans across teams to drive important initiatives forward. The Customer Engagement Program Coordinator will manage cross-functional programs related to Apple Retail’s future store strategy and global readiness. This role delivers best-in-class program management across the Retail organization by developing detailed operational plans that enable broad cross-functional teams to deliver excellence across all retail stores for key moments. The successful candidate will own the overall management, coordination, and delivery of key initiatives, serving as a liaison between cross-functional teams, Retail leadership, and the broader Apple organization. Key Responsibilities : End-to-End Program Management: Own program delivery from initial due diligence through execution, completion, and lessons learned. Establish and manage the Plan of Record, ensuring systems and processes are in place for flawless execution across key moments in Apple Stores. Cross-Functional Leadership: Lead program teams and manage timelines, budgets, deliverables, dependencies, risk mitigation, status reporting, leadership communications, cross-functional alignment, and approvals. Strategic Planning and Problem-Solving: Translate ambiguity into actionable plans by evaluating implications, tracking critical milestones, proposing changes, developing contingency plans, and escalating issues when necessary. Stakeholder and Vendor Management: Build and maintain relationships with corporate partners, field teams, and vendors globally to ensure aligned readiness plans and deliver the best possible customer experience across Apple Retail. Process Improvement: Partner with cross-functional teams to identify and implement enhancements to program management processes, practices, and operational execution. Proactive Program Ownership: Independently drive problem-solving, influence workstreams, and move initiatives forward with minimal direct oversight. Executive Communications: Develop and deliver compelling presentations communicating program plans, progress, risks, and outcomes to stakeholders and leadership. Multiple Program Management: Manage multiple programs simultaneously while maintaining strong organization, time management, prioritization, and attention to detail. Minimum Qualifications 5+ years of project or program management experience, or equivalent experience in PMO, cross-functional production, marketing, or merchandising functions. Demonstrated success managing multiple projects, priorities, and stakeholders concurrently in a fast-paced, high-growth, results-driven environment. Excellent problem-solving and facilitation skills, with the ability to lead meetings and align partners across multiple functions. Proven ability to build and manage cross-functional relationships within large, global organizations. Ability to interact effectively and diplomatically with senior leadership and diverse stakeholder groups. Self-starter with exceptional organizational and time management skills. Strong attention to detail and a proactive, solutions-oriented approach. Ability to motivate others and maintain a positive, collaborative presence while driving results. #J-18808-Ljbffr OSI Engineering, Inc.