Commercial Lines Account Manager (Hybrid)

Commercial Lines Account Manager (Hybrid)

$80,000 - $110,000

Manchester, NH

Hybrid

A bit about us:

We are one of the fastest-growing independent insurance brokers in the U.S., ranked in the top 100 nationally and expanding through acquisitions and strategic leadership hires.

Why join us?

We continue to invest in people, technology, and operational excellence, creating a workplace where professionals can grow alongside a company with a clear vision for the future.

Job Details

We are a fast-growing, national independent insurance brokerage committed to delivering exceptional service, technical expertise, and long-term value to our clients. We are seeking an experienced Commercial Lines Account Manager to join our team and support producers and clients through proactive, relationship-driven account management. Position Summary The Commercial Lines Account Manager is responsible for managing and servicing a portfolio of commercial insurance accounts, acting as a key liaison between clients, producers, carriers, and internal teams. This role requires strong technical knowledge, organizational skills, and the ability to manage complex accounts in a fast-paced, collaborative environment. Key Responsibilities Manage day-to-day servicing of a commercial lines book of business Coordinate and support the renewal process, including gathering exposure data, preparing submissions, reviewing proposals, and issuing binders Handle policy changes, endorsements, audits, certificates of insurance, cancellations, and billing inquiries Serve as a primary point of contact for producers and clients, providing timely and professional service Work closely with producers on account strategy, retention efforts, and coverage analysis Communicate with carriers to negotiate terms, resolve issues, and ensure accurate policy issuance Review policies for accuracy and compliance with client needs and carrier requirements Maintain accurate and up-to-date documentation within agency management systems Ensure adherence to internal procedures, carrier guidelines, and regulatory requirements Qualifications 3+ years of Commercial Lines Account Management experience in an agency or brokerage environment Strong technical knowledge of commercial insurance coverages and policy forms Ability to manage multiple accounts, deadlines, and priorities independently Excellent written and verbal communication skills Detail-oriented with strong organizational and problem-solving abilities Active Property & Casualty insurance license (or ability to obtain) Experience with agency management systems and carrier portals Preferred Experience Experience servicing middle-market or specialty commercial accounts Familiarity with a variety of industries and coverage types Prior experience working closely with producers in a team-based service model What We Offer Exposure to complex, middle-market and specialty commercial accounts Collaborative, producer-aligned service environment Autonomy and trust for experienced professionals Career growth opportunities within a rapidly expanding national brokerage Competitive compensation and comprehensive benefits Supportive culture focused on accountability, teamwork, and client success Who Thrives here? This role is ideal for a Commercial Lines Account Manager who enjoys taking ownership of their book, values collaboration, and wants to grow within a forward-thinking brokerage that is actively investing in its people and future.