Operations Coordinator

Job Description

Job Description

Description:

Logistics Coordinator ICAT Logistics Detroit | Taylor, Michigan | 

In-Office $45,000–$50,000 per year + bonus opportunities

Coordinate freight. Solve problems. Build a career.

No logistics experience? No problem. If you're organized, comfortable with computers, and communicate well, we'll teach you the rest.You'll be part of the team that keeps freight moving across the country — scheduling shipments, tracking them in transit, and making sure customers, drivers and transportation providers all stay on the same page. It's fast-paced, hands-on work where you'll learn the logistics industry from the ground up.

Please note: this role is based full-time at our Taylor, Michigan office. It is not remote or hybrid.

What You'll Do

• Schedule and coordinate freight shipments throughout the U.S.
• Track shipments and keep customers updated in real time
• Communicate daily with customers, drivers and transportation providers
• Enter shipment details and quotes into our systems
• Gather delivery documents and vendor costs
• Help prepare completed shipments for invoicing
• Troubleshoot day-to-day shipment issues alongside our operations team

Requirements:

  You'd Be a Great Fit If You

• Pick up new computer systems quickly
• Write and speak professionally with customers and coworkers
• Can juggle multiple priorities without losing track of details
• Like solving problems more than avoiding them
• Follow through on what you say you'll do
• Want a job that turns into a career, not just a paycheck

What We Ask

• High school diploma or equivalent
• Solid computer skills, including Microsoft Office
• Strong written and verbal communication
• Comfortable in a fast-paced, in-office environment

Logistics or customer service experience helps, but we're hiring for attitude and aptitude first — we'll train the industry knowledge.

Why ICAT Logistics Detroit We're a technology-focused logistics company and a three-time Crain's Coolest Company award winner. We invest in people who want to grow — many of our operations and sales team members started right where this role is.

Benefits Health, dental and vision insurance • 401(k) matching • Paid time off • Life and disability insurance • Tuition reimbursement • Flexible spending and health savings accounts • Wellness reimbursement • Employee assistance program • Volunteer time off • Bonus opportunities

This is a 100% in-office position at our Taylor, Michigan location. Remote and hybrid work are not available.