Assistant Restaurant Manager

Property Overview The Hilton Philadelphia at Penn’s Landing is a great place to stay during your visit to Philadelphia. Its location is unique: it’s the only hotel located directly on the Delaware River Waterfront at Penn’s Landing in Philadelphia’s downtown. The Hilton Philadelphia at Penn’s Landing’s 350 well‑appointed guest rooms and 24,000 square feet of meeting space offer an experience that is hard to match. The guest rooms are fitted with sleek work desks, 32” LCD televisions and plug‑n‑play consoles for Wi‑Fi; dark wood furnishings, leather lounge chairs, contemporary lighting and gorgeous bathrooms complete the newly renovated rooms, which also feature stunning city or river views. Responsibilities Responsible for overseeing the daily operations of the hotel’s restaurant; ensuring excellent guest service, high‑quality food and beverage offerings, and overall profitability. This role involves managing restaurant & bar staff, maintaining inventory, enforcing quality standards and optimizing service efficiency while upholding hotel policies and brand standards. Responsible for daily restaurant operations, reservations and guest interactions. Ensure a smooth and efficient workflow between the kitchen, bar and front‑of‑the‑house teams. Monitor food and beverage quality, presentation and service standards. Maintain compliance with health, safety and sanitation regulations as well as liquor laws. Provide a welcoming and memorable dining experience for guests. Address guest inquiries, complaints and special requests professionally and efficiently; implement strategies to enhance guest satisfaction and encourage repeat business. Monitor reviews and feedback to continuously improve service quality. Monitor the inventory of food, beverage and supplies as well as labor expenses, ensuring cost effectiveness. Collaborate with the sales and culinary teams to develop special promotions, seasonal offerings and themed events to attract guests. Train, schedule and supervise servers, hosts, bartenders, bussers, F&B attendants and any other role which reports to the restaurant. Ensure associates adhere to hotel policies, grooming standards and service protocols. Qualifications Bachelor’s degree in hospitality management or related field is preferred. 3‑5 years of restaurant management experience. Experience with POS systems and restaurant management software is preferred. Ability to multitask, problem solve, and work in a fast‑paced environment. Ability to work flexible hours, including weekends and holidays. Compensation Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr Dormont Manufacturing Co