Global IT Operations Leader: Service Desk Excellence
Daniels Health
A leading healthcare solutions provider in Chicago is looking for an experienced IT Operations Manager to oversee the global Service Desk and IT Support Specialists. The ideal candidate will have more than 10 years of IT experience, including at least 7 years in a leadership role, and be proficient in ITSM tools like FreshService and ServiceNow. You will be responsible for delivering exceptional service, managing software lifecycles, and collaborating across teams to ensure IT efficiency. Join us in delivering safer healthcare solutions. #J-18808-Ljbffr Daniels Health
- Bain & Company is seeking an IT Operations Director in Chicago to lead global Tier 2 operations across infrastructure, cloud, and digital workplace. You... ...own the Vulnerability and Patch Management Centre of Excellence, drive automation, and partner with security teams to...Suggested
$97.53k - $158.48k
...Caterpillar, you're joining a global team who cares not... ...Summary:As a Digital Operations Excellence Manager for Cat... ...repeat incidents, improve service stability, and strengthen... ..., service desk, product, and business... ...years of experience in IT Service Management, Problem...SuggestedFull timePart timeRelocation packageFlexible hours$80k - $120k
...culture moves fast, fosters excellence, and rewards those who lean... ...We are looking for a IT & CRM Operations Lead to manage our end-user... ...disciplined, hands-on IT operations leader who takes pride in solving... ...Tier 2 helpdesk or service desk functions with measurable SLA...SuggestedShift work$118.4k - $174k
...within Brunswick, a global marine leader committed to challenging... ...We are seeking an AI Operations & Enablement Lead to... ...Marketing Center of Excellence (CoE). This is a unique... ...architecture, it is fundamentally a scrappy... ...decision trees, and self-service templates so other...SuggestedFull timeWork at officeLocal areaImmediate start$132k - $150k
Overview The Senior Manager, IT Operations will lead and manage IT operational strategy, service delivery, automation, vendor governance... ..., ensuring operational excellence via ServiceNow, ZenDesk, and automated... ...systems. Leads service desk analytics and team performance...SuggestedContract workTemporary workFor contractorsWork at officeRemote workFlexible hours2 days per week3 days per week- ...the company:Viant is a global medical device partner... ..., and assembly services through capabilities in... ...role:As the Director of Operational Excellence of our Advanced Metals... ...corporate training role; it is hands-on. Individuals... ...unit and functional leaders to identify and implement...Worldwide
- A leading global manufacturing company in Chicago is seeking a Vice President of Operations to drive strategic direction and operational excellence across multiple units. This role requires extensive leadership experience in manufacturing operations and a proven track record...
$100.56k - $130.14k
...Social Sciences Computing Services: Longacre About the... ...Services (SSCS) Operations & IT Support Manager oversees... ...s capacity to deliver excellent service, security, and... ...with other UChicago IT leaders. Recruits, hires, and... ...inspired scholars to our global campuses, where ideas...Work experience placementShift work- ProAmpac is seeking a Senior Director, Global Sales Operations & Analytics, to architect and scale a world-class commercial operations function... ...profitability. The role partners with Sales Leadership, Finance, IT, and BI to optimize processes, governance, and data-driven...
$89.99k - $137.13k
...Summary The Client Accounts Operations Lead, working in... ...assigned by the Accounting Service Desk on a daily basis.... ...tasks. Interface with IT and various departments... ...reporting. For global clients: coordinate and... ...senior-level Legal Biller. Excellent communication (verbal...Temporary workInterim roleWork at officeRemote workRelocationVisa sponsorshipRelocation package$90k - $110k
...by combining world class services, advisory and technology for... ...provides leadership and operational management for JLL's Global Derivatives business, overseeing... ....Team, Facilities & IT CoordinationSupport the derivatives... ....Advanced proficiency in Excel and PowerPoint.Familiarity...Full timeFor contractorsWork at officeLocal areaRemote work$177.4k - $208.7k
...passionate about leading complex IT and OT projects and programs,... ...Technology (IT) and Operational Technology (OT) to achieve their... ...and tools to enhance delivery excellence in IT/OT programs.Mentor and... ...Monroe, we work with you.We’re a global business and technology...Local areaImmediate startFlexible hours$121.32k - $174.3k
...Publicis Groupe is a global leader in communication and is... ...Publicis Groupe’s Global Operations team in a strategic... ...together all marketing services to create highly... ...delivered appropriately. It will lead key client engagements... ...solutions. Excellent opportunity to work with...Local areaFlexible hours- ...portfolio of strategic initiatives across Global Operations. You will lead cross-functional teams,... ...PM processes, and partner with senior leaders to deliver measurable business outcomes... .... The role demands strategic thinking, excellent communication, and a track record of...
- ...Incorporated (JLL) invites applications for a Manager, Market Operations for our Global Derivatives team. This remote-capable role supports multiple... ..., ensure Salesforce data integrity, coordinate with IT, HR, Finance, Compliance, and Marketing, and drive efficiency...Remote job
- The Director of Bakery Operations at Bimbo Bakeries USA leads bakery teams to... ...priorities, drive the Operations Excellence playbook, and coach Department Leaders to achieve continuous improvement... ...performance in safety, quality, service, and cost. Ideal candidates bring...
$193.61k - $251.69k
A leading global restaurant brand is seeking a highly experienced Senior Director Global Operations to shape and execute corporate-owned restaurant strategy. With 15+ years in operations and finance, the ideal candidate will advise senior leadership and lead strategic initiatives...- Harley Ellis Devereaux (HED) seeks a Sector Operations Leader for Mission Critical to drive operational excellence across a national sector, partnering with Leaders, PMs, and technical teams to deliver high‑quality, client‑focused design outcomes. The role emphasizes project...
- The University of Chicago seeks an Operations & IT Support Manager for the SSD group. You will... ..., ensuring security, reliability, and excellent service. Under the SSCS Leadership Team, you... ...staff while collaborating with other IT leaders to support researchers and faculty....
$120k - $150k
...supported healthcare practices operate under the brands Aspen Dental... ...to join our team as a Senior IT Project Manager. We are... ..., network administration and service desk administration ~ Project management... ...track and within budget ~ Excellent resource planning and task...Work at office$162k - $177k
...the standard for legal excellence — we set it. Our... ...work that helps drive global business, investment... ...Are you a financial leader who thrives on bringing... ...investments? As a Manager, IT Financial Operations, you’ll lead the day-... ..., and vendor services. Business Case Financial...Contract workWorldwideFlexible hours$95k - $157k
...is an advisory and IT implementation firm. We help global organizations get financial... ..., daily sales, and operational decisions that... ...& Operational Excellence to operate as a true... ...relationships with senior leaders, and is energized... ...consulting / service based business models...Shift work$99k - $232k
...OpportunityAs a SAP Business Process & IT Controls Manager, you will specialize in consulting services for a variety of business... ..., helping clients optimize operational efficiency. You will analyze... ...guidelines for regulatory compliance- Excelling in operational risk management...Full timeH1b$146k - $236.5k
...Partner Program as well as global and cross-business unit... ..., change management, operations, communications, budget... ..., Managed Security Service Providers, Cloud Service... ...Channel Operations and IT to define project scope... .... Champion Operational Excellence: Lead the implementation...Full timeContract workRemote workWorldwideVisa sponsorshipWork visa- TransUnion is seeking a Vice President, Global Operations Management & AIOps to lead global technology operations, drive reliability, automation... ...on modernizing operational practices while ensuring reliability and scalability of critical services. #J-18808-Ljbffr TransUnion
- ...to join their team. You will be responsible for managing logistics operations within the department, requiring strong analytical skills and operational knowledge. Ideal candidates will have excellent communication skills and an outgoing personality. This position offers...
- ...Through our Reinvention Services, we offer broad... ...can change the way it operates. You're comfortable working... ...experience in process excellence, process redesign, or... ...AccentureAccenture is a leading global professional services... ...one of the world’s leaders in helping drive that...Full timeWork experience placementLive inWork at officeLocal area
$133k - $165k
...Summary:The Senior Director, IT Project Management has... ...delivery of key IT services, including:Maintaining... ...availability;Delivering excellent customer service;... ...training in business and operations concepts.Experience hiring... ...dementia- by accelerating global research, driving risk...Full timeTemporary workPart timeWork experience placementFlexible hours- ...summaryWhirlpool is seeking a strategic and operationally-mindedDirector, Tax Operations to join our Global Tax Team. This is a high-impact... ...and local filings.Operational Excellence & Technology: Drive continuous... ...after every five years of service.#LI-JW1 Connect with us and...Work at officeLocal areaWork from home
$122.1k - $139.4k
...Manager, Process Manager- Global Payment Network Manager, Process Manager - Network... ...issues are resolved timely. Process Excellence & Documentation Develop and maintain... ...is not liable for third-party products, services, educational tools or other information...Full timePart timeLocal area
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