Global IT Operations Leader: Service Desk Excellence
Daniels Health
A leading healthcare solutions provider in Chicago is looking for an experienced IT Operations Manager to oversee the global Service Desk and IT Support Specialists. The ideal candidate will have more than 10 years of IT experience, including at least 7 years in a leadership role, and be proficient in ITSM tools like FreshService and ServiceNow. You will be responsible for delivering exceptional service, managing software lifecycles, and collaborating across teams to ensure IT efficiency. Join us in delivering safer healthcare solutions. #J-18808-Ljbffr Daniels Health
$154.3k - $269.9k
...in Chicago is looking for a Payment Operations Manager to lead the global team responsible for processing... ...transactions. The role ensures operational excellence and modernization while maintaining... ...and proven experience in financial services, operations management, and leading...Suggested- Jones Lang LaSalle Incorporated is hiring a Global Operations Manager based in Chicago, IL. This role focuses on optimizing operations across service delivery platforms, ensuring high-quality real estate services align with client expectations. The candidate should have...SuggestedRemote job
$80k - $120k
...culture moves fast, fosters excellence, and rewards those who lean... ...We are looking for a IT & CRM Operations Lead to manage our end-user... ...disciplined, hands-on IT operations leader who takes pride in solving... ...Tier 2 helpdesk or service desk functions with measurable SLA...SuggestedShift work$102k - $118k
...Illinois, is seeking a seasoned ITIL-certified Enterprise Operations Senior Analyst who excels in Major Incident Management and enterprise operations.... ...stability, and proactive monitoring within our global IT Operations Center. This position demands strong communication...Suggested- Formerra, based in Chicago, is seeking a Global Service Desk Manager to oversee enterprise IT Service Desk operations. This role requires managing a 24x7 global Service Desk with a focus on service quality and continuous improvement. Candidates should have 8+ years of...Suggested
- Insight Global is seeking a Project Manager in Chicago, Illinois to support Global Markets Operations. This role focuses on managing key operations excellence programs and delivery across various teams. The... ...within the financial services sector, along with a strong...
$132k - $150k
Overview The Senior Manager, IT Operations will lead and manage IT operational strategy, service delivery, automation, vendor governance... ..., ensuring operational excellence via ServiceNow, ZenDesk, and automated... ...systems. Leads service desk analytics and team performance...Contract workTemporary workFor contractorsWork at officeRemote workFlexible hours2 days per week3 days per week- Swiss Re in Chicago is seeking an Operational Excellence Lead to drive business transformation and design innovative operating models within their global team. This high-visibility role involves championing digital innovations, managing change initiatives, and collaborating...
$120k - $180k
...reimagining how organizations operate at scale? Do you thrive... ...a lasting impact at a global level. About the Role As an Operational Excellence Lead , you will be a key... ...a back‑office role - it is a high‑visibility, high... ...to enhance service differentiation, compliance...Full timeWork at officeLocal areaRemote workRelocation packageFlexible hours$118.4k - $174k
...within Brunswick, a global marine leader ( committed to challenging... ...We are seeking an AI Operations & Enablement Lead to... ...Marketing Center of Excellence (CoE). This is a... ...corporate architecture, it is fundamentally a scrappy... ...trees, and self‑service templates so other brands...Work at officeLocal areaImmediate start$108k - $156k
...the Role: The Senior Operations Manager is a high-level... ...Contact Center functions (Service, Application Support,... ...and operational excellence. The ideal candidate will... ...cultivating an adaptable, globally aligned culture. This... ...and engage Operations Leaders, establishing a...Full timeSummer workWork at officeLocal areaRemote workMonday to Friday- ACCA Careers is seeking a proficient leader to define the vision and roadmap for payment operations, ensuring operational excellence in a global financial services environment. The ideal candidate will manage daily operations and maintain compliance, while also fostering...
- ...A leading global manufacturing company in Chicago is seeking a Vice President of Operations to drive strategic direction and operational excellence across multiple units. This role requires extensive leadership experience in manufacturing operations and a proven track...
- ...The Hispanic Alliance for Career Enhancement seeks an Operational Excellence Lead based in Chicago, IL. This role is integral to driving business transformation, focusing on designing new operating models that enhance efficiency and align with market needs. The ideal...
$98.99k - $131.16k
...The Client Accounts Operations Lead, working in collaboration... ...by the Accounting Service Desk on a daily basis.... ...tasks. Interface with IT and various departments... ...monthly reporting. For global clients: coordinate... ...‑level Legal Biller. Excellent communication (verbal...Temporary workInterim roleWork at officeRemote workVisa sponsorship- Summary The Client Accounts Operations Lead works in... ...assigned by the Accounting Service Desk daily. Work across... ...tasks. Interface with IT and various departments... ...monthly reporting. For global clients: coordinate and... ...‑level Legal Biller. Excellent verbal and written communication...Permanent employmentTemporary workWork at officeRemote work
$130k - $180k
...research and health services directly to communities... ...which supports local leaders to expand their... ...The Director, Global Financial Operations is a strategic and operational... ...scalable operational excellence. How You'll Make... ...Sales, Procurement, and IT. Preferred:...Full timeTemporary workWork at officeLocal areaRemote workWorldwideVisa sponsorshipWork visaFlexible hours- CCC Intelligent Solutions is seeking a Senior Financial Operations Analyst to lead process excellence and analytics within the finance organization in Chicago. The role partners across Finance, Sales, IT, and Operations to optimize order-to-cash, automate workflows, and...
$121.32k - $174.3k
...Publicis Groupe is a global leader in communication and is... ...Publicis Groupe’s Global Operations team in a strategic... ...together all marketing services to create highly... ...delivered appropriately. It will lead key client engagements... ...solutions. Excellent opportunity to work with...Local areaFlexible hours- ...Cloud and Infrastructure services selling background .... ...The Business Development Leader drives pipeline growth,... ...for the Cloud & IT Infrastructure Services... ...Monitoring, IT Service Desk, and DevOps. As the commercial... ...capabilities. Excellent presentation, communication...
- Cboe Global Markets is seeking a Weekend Operations Manager in Chicago, IL to oversee global weekend support, manage teams in Chicago and Singapore, and ensure high availability during weekends. This role encompasses team leadership, incident management, and operational...Weekend work
$137.4k - $240.4k
Northern Trust is seeking a Head of Global Compensation Programs & Operations to design and manage compensation strategies that attract and retain partners... ...include overseeing compensation programs, advising leaders, and enhancing total rewards processes. The ideal candidate...- Harley Ellis Devereaux (HED) seeks a Sector Operations Leader for Mission Critical to drive operational excellence across a national sector, partnering with Leaders, PMs, and technical teams to deliver high‑quality, client‑focused design outcomes. The role emphasizes project...
- F1 Arcade seeks a Senior Vice President, Global Operations to lead its venue portfolio worldwide, driving profitability, guest experience, and... ...strategy into global operations and oversee regional leaders. This role requires 15+ years of senior operations experience...Remote jobWorldwide
- F1 Arcade is seeking a Senior Vice President, Global Operations to lead its global venue portfolio and operational strategy. This executive role involves driving performance, profitability, and ensuring an exceptional guest experience across venues. The ideal candidate...Remote job
$112.86k - $143.9k
A leading global restaurant brand is seeking a Manager for Program Management & Operations Excellence to enhance execution of high-impact programs. This role involves driving operational efficiency and aligning program delivery with organizational goals. Candidates should...- Stripe is seeking a Campaign Operations Manager who will own the operational foundation of its global demand campaigns. This role involves building systems, processes, and workflows to enhance campaign performance. You will work collaboratively with regional and global...
- BTX Global Logistics is seeking an International Operations Supervisor in Chicago, IL. This role involves leading a high-performing operations team to manage global exports and ensure exceptional customer service. The ideal candidate will have over 5 years of experience...Full time
$84.6k - $109k
JLL is seeking an Operations Manager to support operational excellence initiatives across our service delivery platforms. This role is key in executing process improvements and maintaining high-quality service delivery, specifically within the Chicago area. The ideal candidate...Remote job- RB Global Inc. seeks an experienced Operations Excellence Implementation Manager to lead the implementation of operational initiatives across auction, logistics, and asset handling environments. This role involves assessing readiness for change, engaging with stakeholders...
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