Global IT Service Desk Leader | AI & Automation
Sims
Sims Limited is seeking a Global Help Desk Manager to lead end-user support across Australia, New Zealand, and North America from Chicago-based operations. You will drive ITSM maturity, automation, knowledge management, and a customer-centric culture while partnering with Infrastructure, Security, and Applications teams to deliver reliable IT services. Ideal candidates have 7+ years in IT support or Service Desk leadership, 3+ years distributed teams, and experience with Ivanti, ServiceNow, or #J-18808-Ljbffr Sims
Vacancy posted 2 days ago
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