Global Head of Customer Support - Remote, AI-Driven Scale
TeamViewer
TeamViewer is searching for a Global Head of Customer Support to lead and enhance their worldwide support organization across a multi-product SaaS portfolio. The ideal candidate will have 10-15+ years of leadership experience and a proven track record in improving customer satisfaction. Responsibilities include executing a customer support strategy, standardizing operations, and enhancing efficiency through AI and automation. This is a remote role with a competitive compensation package, flexible PTO, and comprehensive health benefits. #J-18808-Ljbffr
- TeamViewer in Atlanta, GA is seeking a Global Head of Customer Support to lead a multi-tier support... ...enhancing customer experience, and leveraging AI for efficiency. Candidates should have... ...proven success record. The company offers remote work options, competitive compensation...Remote work
- Cloudbeds is seeking a Director of Customer Support to lead a global team dedicated to enhancing the customer... ...proactive partnerships, utilizing AI and human empathy. Candidates should... ...strong leadership skills. Join us to work remotely with a passionate team, committed to...Remote job
- Gigs, Inc. in New York is seeking a head of customer support to design and scale a fast, AI‑driven, productized service for subscribers, enterprise customers, and global partners. You’ll lead cross‑functional work with Product, Engineering, and Network teams to reduce customer...Suggested
- ...building the future of B2B customer support. We are looking for a Head of Support to build a... ...while defining what an AI‑native support organization... .... You will lead our global Support org across the US... ..., and career paths that scale with AI-driven support. #J-18808-Ljbffr...Suggested
- Cloudbeds, based in the United States, is seeking a Director of Customer Support to lead its global support organization. This position focuses on transforming support from reactive to proactive, leveraging AI to enhance the customer experience. The ideal candidate will...Suggested
- Cloudbeds is seeking a Director of Customer Support to lead a global, remote-first team. You will own the customer experience, drive proactive partnerships, and improve first contact resolution, response times, CSAT, and retention across multiple regions. The role requires...Remote job
- Anomali seeks a Director, Global Sales Development to build and scale an AI-enabled SDR organization for enterprise SaaS pipelines. Based in the US with remote options, you will lead a global team of SDRs spanning enterprise, mid-market, and public sector, ensuring inbound...Remote work
- Cloudbeds is seeking a Director of Customer Support to lead our global support organization and enhance customer... ...proactive partnership, leveraging AI technology while ensuring human empathy... ...or technology. Enjoy a fully remote position backed by a supportive culture...Remote job
- Cloudbeds is seeking a Director of Customer Support to lead a remote, global team. You will drive proactive partnerships with hoteliers, improve first... ...EMEA, and APAC, shaping the support function through AI at scale and empathetic leadership. A strong hospitality or hospitality...Remote work
- ...are hiring our first Head of Customer Support. This is a true builder... ...customer inquiries Hire and scale the support team... ...Build a world‑class, AI‑first support organization... ...Implement AI‑driven ticket triage Deploy... ...implementation experience Remote team management experience...Remote workFlexible hours
- Casca is seeking a Director of Customer Support to build and lead the customer support function from the ground up, ensuring high-quality support... ...and training a team, managing escalations, and integrating AI into support workflows. The ideal candidate has extensive...
$175k - $250k
...New York City; US Remote Employment Type... ...infrastructure, and global asset conversion... ...operations support under our customers’ licenses. Overview... ...re looking for a Head of Customer Support... ...strategy, and AI-powered tooling.... ...leader is that the scale and complexity of...Remote workFull timeLocal areaFlexible hours- Buyers Edge Platform in Littleton, CO is seeking a Manager of Customer Support to lead a dedicated team focused on delivering exceptional customer... ...customer needs into product improvements and championing AI integration to enhance service operations. The ideal candidate...
- ...role bridges executive strategy and tactical execution, focusing on AI-driven support and operational excellence. The ideal candidate will have over 8 years of experience in Knowledge Management and Customer Support Operations, possess deep KCS expertise, and demonstrate...
- ...gets done. Our AI-native document... ...unique metadata-driven architecture,... ...and apply AI at scale. The result is... ...for over 6,000 customers in 100+ countries... ..., persuasive remote/onsite meetings... ...expansion Be part of a global technology... ...relocation support for this position...Remote workWork experience placementWork at officeRelocation package
- Neko Health is seeking a Global Director of Customer Support & Hospitality to lead the global support function. The ideal candidate will have over 8 years... ...ability to enhance support operations while integrating AI strategies. This role involves driving team performance...
$131.1k - $196.7k
...Compensation Program Manager for remote opportunities in California to oversee global compensation strategies. This role... ...salary structures and leveraging AI tools to enhance compensation processes... ...is integral to ensuring data-driven, scalable pay structures, offering...Remote work- ...Campaign Operations Manager to oversee the operational foundation of global demand campaigns. In this high-impact role, you'll collaborate... ...design and implement the campaign lifecycle while introducing AI-driven automation to enhance efficiency. The position is based in...Remote job
- A technology-driven platform is seeking a Global Trade Facilitator Support to assist in managing international transactions. The role involves ensuring compliance... ...preferred, alongside experience with digital platforms. Remote work capability is essential. #J-18808-Ljbffr...Remote job
- Scale Media is seeking a Senior Director of Growth to lead paid acquisition strategies across their DTC wellness brands. In this remote role, you'll focus on performance, improve acquisition economics, and partner with teams to modernize growth workflows. Ideal candidates...Remote jobWork from home
- SailPoint is seeking a Digital Customer Success Manager (Scale Risk Advisor) to support customers through AI-assisted, digital-first engagements. You will monitor signals... ...health and renewals. The role emphasizes data-driven decision making, concise communication, and the...
- BioMarin is seeking a Director of Global Supplier Quality Management to lead enterprise-wide governance of the supplier quality framework... ...lifecycle management, and the integration of digital and AI-driven solutions to improve performance and inspection #J-18808-Ljbffr...Remote job
- ...processes, controls, and systems that will scale with us. We're looking for someone... ...the dots across the books, and who is excited by an AI‑forward finance stack. What You’ll Achieve: tie together AP, month‑end close, GL ownership, and AI‑driven #J-18808-Ljbffr ENTRemote job
- Collectors Card, located in New York, is looking for a Head of Customer Support. This role involves building and leading the customer support operations... ...will be responsible for implementing support technology, scaling the team, and establishing key performance metrics. The...
- Anduril Industries in Costa Mesa, California is seeking a Head of Customer Support to lead customer support operations across various business... ...In this role, you will build and manage a high-performing global support organization and implement support strategies designed...
- ..., and we are looking for a driven and versatile professional to support us as we scale. You will play a key role in... ...industry. Role Overview Head of Customer Support leading global support and logistics teams... ...time and CSAT, and integrate AI tools to improve efficiency...
- Resolution Technologies, Inc. is seeking a Global Manager, IT Support Services to lead their worldwide employee technology support organization... ...experience, strong leadership skills, and familiarity with AI-driven support models. Responsibilities include enhancing...Worldwide
- ...Global Head Of Sustainability Advisory... ...in enabling our customers to advance their... ...Lead and scale a high-performing... ...Customer Success, Support, Product, and Methodology... ..., and mission-driven team. You... ...leveraging AI to drive... ...week (except for remote roles) Watershed...Remote workWork at office
$175k
...Akkio Akkio is the AI workflows platform... ...and expertise at scale to deliver better campaigns... ...As a Global Client Executive, you... ...Product, Marketing and Customer Success to ensure the... ...about how AI‑driven workflows, predictive... ...This role is fully remote with the expectation...Remote workContract workWorldwideFlexible hours- Sierra, a human-centered AI platform company headquartered in San Francisco, is seeking... ...manage the end-to-end accounting close across global entities. You will own balance sheet... ...review expenses, and drive automation to scale the finance function. You will lead audits...
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