Head of AI-First Customer Support
Collectors Card
Collectors Card, located in New York, is looking for a Head of Customer Support. This role involves building and leading the customer support operations from the ground up in a dynamic fintech environment. You will be responsible for implementing support technology, scaling the team, and establishing key performance metrics. The ideal candidate should have a strong background in customer support leadership, hands-on experience with Zendesk, and a passion for optimizing customer experiences to enhance brand loyalty. #J-18808-Ljbffr Collectors Card
$175k - $222k
...to define and govern the architectural foundation for their products and platforms. You will lead the evolution of system designs and AI integration, ensuring architectural decisions enhance innovation and scalability. Your role includes establishing architecture...Suggested$224k
...Mongo is seeking a Head of AI Platform, GM to lead the development and scaling of a... ...thinkers, and scaling the platform to support thousands of customers building production-grade AI applications... ...state to a market-leading, developer-first platform. Business Ownership:Own...SuggestedLocal areaRemote workWorldwideFlexible hoursDay shift- ...building a company that runs better because of AI — faster, smarter, with less manual... ...every step of the value chain to deliver our customers around the world the most pure and potent... ...Te Aroha, New Zealand. Location: Remote‑first. We prefer NZ, AU, US, or Canada — but we...SuggestedImmediate startRemote workFlexible hours
- NIURAL Head of Applied AI New York City · Onsite · Full-Time · Reports to CEO & CTO The Short Version Niural is the AI-native... ...processes, documentation practices, that will support a growing AI team. You'll be the first dedicated AI hire; the team grows around the standard...SuggestedFull timeImmediate start
- A tech-forward IT services company is seeking a Head of Product Marketing to design and scale verticalized go-to-market engines. The... ...advantage. The position is located in New York, with expectations to deliver measurable impact within the first year. #J-18808-Ljbffr TitanSuggested
- ...Health is shifting healthcare from human-first to AI-first through its AI Care platform,... ...Fund. Learn more at We are seeking a Head of Commercial Strategy to work with the... ...with the broader sales organization to support upstream deal strategy, competitive positioning...Full timeRemote workFlexible hoursShift work
- Head of Algo Trading (AI) About the role Deeter Analytics is a privately held investment research and... ...look for evidence that you are: A strong first-principles thinker with real technical... ..., generate and test ideas, and support decisions across the team. You need not...
$10k - $40k
...RevsUp represents a bootstrapped, profitable AI sales tech startup that helps high-... ...time in the San Francisco office during the first 90 days. $80K to $95K base, commensurate with... ...with internal teams to ensure seamless customer onboarding and success Attend industry conferences...Contract workWork at officeImmediate startWork from homeHome officeFlexible hours$210k - $270k
...About Assembled Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that orchestrates... ...customer needs and opportunities. The Role As the Head of AI Deployments, you will scale and lead this world-...Work at office$400k
Partner - Head of AI & Strategy (Boutique Consultancy) REMOTE - East & Central US $400,000 - $600,000 OTE + Equity We’re supporting a boutique global advisory firm that is expanding its US AI... ...corporate structure Why this role First US Partner hire with genuine autonomy...Remote work$250k
...responsible for delivering customer-centric operational... ...lifecycle. The organization supports and executes core... ...automation and leveraging AI to enhance customer... ...controls. Role Summary: The Head of USCC Customer... ...call transfers, and drive First Call Resolution (FCR) Champion...Full time$200k - $225k
...software role. It is not a pure product role. It is a hands-on systems role for someone who knows asset origination and is genuinely AI-native in how they learn, prototype, and solve practical problems. Important distinction: basic chat usage is not enough by...Local areaFlexible hours- ...Head Of Ai Engineering Highlight is building a shared intelligence layer for the modern workforce. Highlight unifies context across every person and tool on your team, seamlessly bridging information silos. It evolves with your organization to proactively route knowledge...Work at officeRelocationRelocation packageFlexible hours
$250k - $275k
...About the Role Adonis is adding a new AI/ML Lead to be our strategic technical... ...and valuable AI solutions to healthcare customers. This position sits at the intersection of... ...led by Quadrille Capital with continued support from existing investors such as General Catalyst...Work at officeImmediate start$200k - $250k
...abilities. In this role, you will own and drive our deployment of AI across the business, translating data into actionable products... ..., optimizing key processes such as processing, fraud detection, customer interactions, and compliance. Provide hands‑on guidance of Gen AI...$205k - $275k
...Description EXL is seeking a visionary VP, Head of Responsible AI to architect trust across our... ...for high-stakes AI operations. Support client negotiations with transparency... ...insights, streamline operations, improve customer experience, and transform their business...- Cengage in New York is seeking a Technology Leader to drive AI automation initiatives and lead a high-performing engineering team. This role involves collaborating with cross-functional teams to enhance workflows and deliver scalable solutions. The ideal candidate will...
- ...this role, you will lead and mentor a team as they work closely with sales and customers. You will guide your team through discovery calls and technical scoping, ensuring high performance of AI applications on our platform. The ideal candidate has over 4 years of...
- LanguageLine Solutions is seeking a Director, AI Center of Excellence, to drive AI strategy, governance, and adoption across teams. You will establish the COE, lead AI initiatives, and ensure alignment with business goals. With a focus on creating measurable operational...Remote work
$150k - $200k
About Us: Our clients rely on us to help them serve their customers, grow, and build loyalty. Our values guide everything we do: we put merchants first, stay data driven, always know the why, learn relentlessly, and win together as a team. This clarity of purpose fuels...Work at officeRemote workShift work- ...Head of AI Visibility and SEO About the Company Fast-growing marketing agency Industry Marketing and Advertising Type Privately Held About the Role The Company is seeking a Head of AI Visibility and SEO to spearhead the growth of its AI visibility...Temporary work
- ...one of the most differentiated AI inference platforms in the... ...strategy for this business. As Head of GTM, AI Inference, you will... ...that help us pursue the right customers and partners- not just the most... ...figure it out without a large support structure Bonus Points Experience...Temporary workFlexible hoursShift work
- Tata Consultancy Services Limited is seeking a Head of Go To Market for Banking & Financial Services in New York, NY. This role involves driving new business creation and large deal sales in AI-led transformations. Candidates should have over 15 years of BFS sales experience...
- Arya Health is looking for a strategic and hands‑on Lead QA Engineer to build and lead our QA function as we scale our AI-powered platform. This role involves defining the QA vision, establishing scalable processes, and collaborating with engineering and product teams...
$165k - $239k
CodePath seeks a Senior Director of Curriculum to shape the vision and execution of the curriculum portfolio, including AI-native software engineering and cybersecurity courses. This role involves leading curriculum strategy, maintaining course relevance, and managing...Remote jobFull time- ...Head of AI Visibility About the Company Fast-growing marketing agency Industry Marketing and Advertising Type Privately Held About the Role The Company is seeking a Head of AI Visibility to spearhead the growth of its AI SEO proposition. The successful...
- Head of Artificial Intelligence and Insights, AD Job Level: Managing Director Location: New York, NY, US, 10172 Employment Type: Full... ...Intelligence to lead the development and execution of our enterprise AI strategy within the Data Organization. This role will be...Full timeWork at officeLocal areaWork from homeWorldwide
- United States Digital Space LLC is seeking a manager for the Applied AI Architect, Enterprise Tech (Cyber) team. This role focuses on driving AI adoption across enterprise tech organizations. Responsibilities include mentoring a team, managing client relationships, and...
- JPMorgan Chase & Co. is seeking an AI/ML Executive Director to enhance their Consumer & Community Banking division. This role involves... ...recommendation systems, focusing on NLP and GenAI, to improve customer interactions. The ideal candidate will have a PhD in Computer...
- Role Purpose Lead the execution of Guardian’s AI governance program by operationalizing enterprise policies, standards, and guardrails... ...controls, quality expectations, and AI‑readiness requirements. Support enterprise governance forums by preparing materials, surfacing...
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