Front Desk Receptionist

Front Desk Receptionist - Large Senior Living Community We are seeking a warm, polished, and service-oriented Front Desk Concierge to join our exceptional team at our premier senior living community in Cherry Creek. As the first point of contact for residents, families, guests, and prospective residents, you will play a key role in creating an exceptional experience from the moment someone enters the community. Our supreme goal is to do and be the best in all we undertake, and to provide a stellar life for our residents, their families, and our employees. - Evrett Benton, CEO If you are looking for a company and team that understands the value of people, then look no further! Stellar Senior Living is a premier assisted living and memory care provider in the Western United States. Founded in 2012, we have experienced consistent growth adding senior living communities to our family each year. We continue to grow and are looking for top talent to join our team and continue the journey with us. If you are passionate about delivering personalized, five-star service and enjoy building meaningful relationships, we'd love to meet you. What We Offer Competitive salary $19.50-$21.00 per hour, depending on experience Benefits include medical, dental, vision, generous Paid Time Off program, holidays, 401k and more!!! A growing company with opportunities for advancement Company sponsored training, tuition reimbursement, and other learning opportunities Free meals each shift Part-time evening shift available. Perfect for students! Job Description The Concierge serves as the first point of contact for residents, families, visitors, and vendors, creating a warm, welcoming, and professional first impression of the community. This role is responsible for managing front desk operations while delivering exceptional customer service, providing administrative support, and ensuring the smooth flow of daily activities. Responsibilities Greet residents and visitors with warmth and professionalism Answer and direct incoming phone calls. Assist residents and guests with questions, requests, and wayfinding. Manage visitor sign-in, mail, packages, and deliveries. Provide administrative support. Communicate resident needs and concerns to community leadership. Support community events and perform other duties as assigned. Qualifications Prior experience as a receptionist, concierge, hospitality, customer service, or administrative experience preferred. Excellent communication, organizational, and customer service skills Proficient with computer, Microsoft Office Friendly, dependable, and able to multitask in a fast-paced environment. Passion for serving older adults and creating a positive resident experience. If you enjoy creating meaningful connections and providing exceptional service in a warm, resident-focused environment, we definitely want to hear from you! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. As part of Stellar Senior Living's continued efforts to maintain a safe environment for all employees, residents, families, and visitors, Stellar strongly encourages its employees to receive an FDA-approved COVID-19 vaccination, as well as any subsequent booster doses, as recommended by the Centers for Disease Control and Prevention (CDC). To facilitate and further encourage COVID-19 vaccinations, Stellar periodically organizes onsite vaccination clinics at its various locations. Stellar employees are not required to be fully vaccinated for COVID-19 as a condition of employment.