Part-Time Library Clerk

Salary: $15.00 Hourly Location : To Be Determined, Jacksonville, FL Job Type: Part-Time Job Number: 2026-07139 Department: PUBLIC LIBRARY Opening Date: 06/09/2026 Closing Date: 6/23/2026 11:59 PM Eastern Job Description This is entry level clerical work providing customer service through data entry, filing, processing, and maintenance of fees, files, records, and materials. Supports the overall mission of the Library by providing customer service in a manner that creates a positive customer experience. Customer contact requires courtesy, tact, and effectiveness which will include providing information, asking questions or obtaining clarification. Work is performed following established routines and procedures and although patterned, some variation in the sequence and choice of procedures used is permitted based on situations encountered in the workplace. Work requires knowledge of library practices and procedures Work is conducted in an office, library, or community environment to promote library services. Employee may be required to deliver or pick up mail, documents, supplies or materials. Due to the nature of library operations, the employee may be required to work evenings and on weekends, and at various branch locations. The physical demands consist mainly of moving from one work location to another, sitting, or standing at a work station for extended periods of time, walking, bending, stooping, pushing, pulling, reaching and squatting, using standard office and library equipment on an ongoing basis and dependent upon assigned work location, may be required to lift light objects weighing up to 25 pounds and push loaded book trucks weighing up to 50 pounds. Maintains appearance standards by reporting facilities issues and picking up litter on library grounds. The work is performed under general supervision where the work assignments are subject to instructions and established work routines, and the worker is given latitude to rearrange the sequence based on changing work situations or work flow. Examples of Work Provides and promotes information regarding library services, programs, policies, and procedures. Receives, processes, and maintains correspondence, library materials, files, documents, fees, and records in various formats. Supports the overall mission of the Library by providing customer service in a manner that creates a positive customer experience. Gathers information and assists customers in completing required forms and documents. Resolves customer issues utilizing established policies and procedures. Reviews library materials and routes them to proper sources. Establishes, retrieves, and maintains library records and files. Inputs information or data into computer systems established procedures. Makes written reports and fills out forms as necessary. Picks up and/or delivers a variety of mail, documents, materials, and supplies which may require operation of a motor vehicle. Operates standard office and library equipment such as personal computers using word processing, spreadsheet, database and other related software, peripheral and electronic devices, cash registers, copiers, fax machines, microfilm and microfiche equipment, and calculator. May be required to work customer service desk. Demonstrates proficiency in the Library Technical Competencies. Assists with maintaining appearance standards by reporting facilities issues and picking up litter on library grounds. Understands the use of credit card payment system. Understands and assists customers in the use of self-service equipment. Serves on library committees that plan and administer activities. Demonstrates proficiency in the City of Jacksonville's competencies. Performs related work as required. Knowledge, Skills and Abilities Knowledge of office or retail practices and procedures. Knowledge of the Library's organization, operation, policies, and procedures. Knowledge of cash handling procedures. Ability to use computer databases including computerized catalog and circulation systems. Ability to read, understand, and apply job related materials. Ability to file both numerically and alphabetically. Ability to communicate effectively verbally and in writing. Ability to follow verbal and written instructions Ability to perform basic mathematical calculations. Ability to establish and maintain effective working relationships. Ability to provide customer service in a library setting. Ability to operate standard office and library equipment such as personal computers using word processing, spreadsheet, database and other related software, peripheral and electronic devices, cash registers, copiers, fax machines, microfilm and microfiche equipment, and calculators. Depending on assignment, must have ability to travel between various locations to meet the assignments of the position. Open Requirements/Supplemental Information Ability to read, write and communicate in English. Experience in a clerical, library, or retail work environment is preferred. High school diploma or GED is preferred. A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at . Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. Transcripts do not need to be official, but must state your name, the school's name, classes taken, grades received, type of degree, and date degree was conferred. The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers.Be sure to add coj.net to your safe senders list to ensure you receive email notifications. You may also track the status of your application and see notifications by logging into your account. Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled. If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: If a candidate believes he or she was not afforded veteran's preference, he or she may file a written complaint, within 60 calendar days upon receipt of notification of the hiring decision, requesting an investigation to: Florida Department of Veterans Affairs Attention: Veterans' Preference Coordinator 11351 Ulmerton Road, Suite 311-K Largo, FL 33778-1630 Email: The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer. 01 Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application? Yes No 02 Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future? Yes No 03 This is a part-time position. Are you interested in working part-time? Yes, I am interested in working part-time. Yes, I am interested in working part-time or full-time. I am interested in full-time employment only. 04 This position pays $14.56 per hour. If selected, would you be willing to accept this position at this hourly rate? Yes No 05 Which area of Jacksonville library branch location would you prefer? Eastside Westside Northside Southside Downtown/Vicinity Any Location 06 A high school graduate (or higher education level) is preferred. Please select the appropriate box below. I graduated from high school. I received my GED. I graduated from high school and have some college. I did not graduate from high school nor did I receive my GED. 07 Do you have the ability to speak, read and write English? Yes No 08 Experience in a clerical, library, or retail work environment is preferred. Do you possess this experience? Yes No 09 Provide a detailed description (at least 3-4 complete sentences) of your experience. 10 Indicate the organization(s) you worked for where you gained this experience. 11 If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS.Please download the forms at Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application. No, I am not claiming veterans preference and this does not apply to me. Required Question