Admissions & Medical Records Assistant

Admissions & Medical Records Assistant (Westland, MI)

Join our Award Winning team at Four Chaplains Nursing Care Center! Bronze National Quality award winners! The Admissions Assistant acts as a representative of the center and interacts with potential residents and families throughout the admissions process. This position assists with completing admissions paperwork and is a backup for communication with medical personnel, residents, and families. You will maintain medical records in accordance with federal and state guidelines, as well as facility policies and procedures, to ensure that a complete medical records program is maintained. This is an hourly position that functions at the department-head level, with responsibilities encompassing both admissions support and medical records management.

You will earn:

• Competitive starting wages
• Yearly Wage Increases based on merit

PLUS we offer you best in class benefits:

• Career Advancement Opportunities
• Tuition Reimbursement - up to $5,000 per year!
• Medical – no deductible or co-pay AND low cost to you per paycheck!
• Telemed - Dermatology, Mental Health & more!
• Generous Paid Time Off PTO
• Dental & Vision
• Holiday Pay
• Company paid Short Term Disability & Life Insurance
• Unlimited Friends & Family Employee Referral Bonuses -
  • up to $1,500 per employee referral - ANY position at any one of our other 27 facilities!
• 401k with employer match
• Attentive & Supportive Leadership!

We can work with your scheduling needs:

• Full Time Position, M-F Schedule
• Day Shift primarily - positionwill rotate with other department heads for evening manager coverage.

What you will need to be a part of our EPIC team:

• High School Diploma or equivalent; Associate’s or Bachelor’s Degree in a related field a plus
• 2+ years of related experience in the health care industry, preferably in long term care
• Basic knowledge of Medicare, Medicaid, and Managed Care ; Knowledge of SNF or long-term care coverage criteria and reimbursement a plus.
• Excellent written and verbal English communication skills.
• Strong organizational skills, must be thorough and detail-oriented.
• Ability to communicate effectively with residents, physicians, visitors, and all facility personnel.
• Good computer skills; experience with electronic medical records desired.
• Excellent customer service skills with a commitment to delivering Excellent, Passionate, Innovative care!
• You are a team player, dedicated to doing what it takes to support your team members and get the job done.

How you will help people every day:

• Serve as a liaison between residents, families, and facility department heads.
• Conduct facility tours for prospective residents and families.
• Coordinate room assignments, admission contracts and required paperwork for new admissions.
• Prepare and distribute welcome kits to new residents and families.
• Assist with coordinating the admissions process and communicating with the appropriate departments.
• Receive and coordinate medical records requests according to facility protocol.
• Scan and upload required documents into residents’ electronic medical records.
• Coordinate physician signatures and ensure completed documents are uploaded into the chart.
• Obtain necessary consents and verify emergency contact information.
• Review records for completeness and ensure required documentation is available.
• Coordinate records retrieval and elevate requests to Administration for processing and release according to protocol.

This is a full time position