Career Center Graduate Assistant

In order to participate in Berklee Student Employment, a student must fulfill the following requirements:

Current student at Berklee College of Music or Boston Conservatory at Berklee.

Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters.

Have a valid United States Social Security Number (SSN).

Remain in “valid” Visa status as applicable.

A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester.

Federal Work Study student may apply.

In good disciplinary standing.

Must be located in the U.S.

For complete program details, please go to our website:

The Berklee Career Center provides expert guidance, cutting-edge resources, and professional development experiences to students at Berklee College of Music and Boston Conservatory at Berklee. The Career Center is a dynamic department that is at the forefront of the institutional mission and is seeking strong student leaders to represent the office as ambassadors while supporting the daily operations of the office. The Career Center Graduate Assistant will support the Career Center staff and undergraduate student employees with events and programs, take a leadership role in the peer-to-peer advising program, social media and marketing strategy, and employer relations and development efforts. Additionally, Career Center Graduate Assistants will provide stellar customer service at the office front desk, answering phone calls, greeting guests, and performing other administrative tasks. The Career Center Graduate Assistant often serves as a liaison between staff advisors and other student employees on various projects. In many situations, the Career Center Graduate Assistants will be the first point of contact for current and prospective students, families, alumni, employers, and faculty/staff inquiring about our resources and attending appointments, meetings, and events. This is a unique opportunity where students can learn about using tools and strategies to explore and develop their own career while pursuing their own, more focused, professional development and leadership goals within their role, while also helping the Berklee community. Our graduate assistants should be interested in gaining and sharing detailed knowledge about the resources we offer, job and internship search techniques, arts industry employers, and related topics. They should also be comfortable communicating and mentoring undergraduate student employees, being ambassadors of the Career Center for the rest of the student body, as well as being the face of the Career Center.

Essential Duties and Responsibilities

: Office Duties

Provide superb front desk reception, involving actively greeting office visitors and assisting them with appointment check-in, answering questions, and referring to staff members or other offices as necessary Answer main office phone professionally, fielding inquiries from students, alumni, and employers seeking to hire Berklee students, as well as staff and faculty across campus Open and close the office, including organizing and tidying to keep the space presentable

Event and Programming Assistance

Assist in planning, marketing, and hosting career-related events Be aware of and able to promote career events, internships, and job opportunities on and off campus

Project Management/Leadership Areas The focused leadership areas within the Career Center Graduate Assistant role provide a unique opportunity to develop and grow as a leader and contributor within the Career Center and Berklee community through the management of undergraduate student employees and facilitation, delegation, and taking the lead on career center projects as assigned by Career Center professional staff. Your track will be determined by combining your expressed interest, demonstrated competencies, and department needs. There will be some overlap across your specific area of focus and opportunities to collaborate in multiple areas of interest. Leadership Area: Talent and Industry Relations

Input and maintain staff industry assignments and contact reports in the CRM database Maintain and update industry contact information in the CRM database Develop industry invitation lists for Commercial Dance, Contemporary Dance, and Musical Theater showcases in NYC and LA Support the planning and implementation of on-campus auditions and other industry engagement activities Track talent submitted by the Career Center for industry opportunities and support the maintenance and expansion of talent rosters Support the preparation and processing of talent contracts, invoices, and payments

Required Skills and Knowledge Graduate-level student enrolled at Berklee College of Music or Boston Conservatory at Berklee Strong communication skills: ability to clearly and concisely explain policies and procedures in person, by phone, and by email Customer service skills: ability to maintain a friendly, helpful, positive, and professional attitude and behavior; anticipate and meet customers’ needs Management skills: be a respectful leader, implement a team’s ideas, and work with the strengths of your team Professionalism, including respectful and polite, on time and reliable, and ability to communicate appropriately with supervisor, other staff, and outside constituents Ability to quickly learn detailed procedures, databases, and software Ability to follow directions and strong attention to detail in project execution and management Excellent time management skills and ability to multitask in a fast-paced setting with frequent interruptions Comfortable working with diverse coworkers and constituents Preferred Skills and Knowledge: Previous office and/or customer service experience is strongly preferred Previous active participation in Career Center programs and resources preferred Knowledge of the Career Center’s resources and programs like the Berklee Career Manager Knowledge of the Berklee community and campus departments and resources Familiarity with Google Mail, Google Drive, Google Calendar, Microsoft Office (Word/Excel), iWork (Pages/Numbers), Powerpoint/Keynote Experience with marketing via social media (ex. Facebook, Instagram) A willingness to be proactive and take initiative in order to seek out new projects or suggest new ideas or different approaches Student employees hired for this position will be hired under a 3-month probationary period. This is to ensure that this position is the right fit for the student and employer. All hired students will go through a post-semester evaluation to assess their employment status. To apply, please upload the following in Workday: Resume Cover letter that includes the following:

What leadership track(s) you are interested in) Availability between 9:00 a.m. to 5:00 p.m., Mon-Fri, as well as evening hours availability and interest for the Spring and/or Summer semesters Desired number of hours/week

For more information about the Career Center, visit our website:

berklee.edu/career-center Hourly Rate: $18.54/hour, Student Worker 4 Hiring Manager: Tyren Freeman