Insurance Claims Specialist

Ready to turn investigation skills into real financial impact? Find the Fault. Recover the Funds. Where investigation Meets Recovery Company Overview Lotane & Associates, P.A. is a debt collection and subrogation law firm located in Cocoa, FL. LA has been practicing in Brevard County since 1979, and we represent clients for Florida debt recoveries and Insurance Subrogation. Our clients include insurance carriers, hospitals, credit unions, banks, physician practices, and commercial companies. Our lawyers and staff are committed to recovering bad debts and collecting losses for our clients. We love and appreciate our team and are heavily invested in our community. At LA, we are Client-Minded and Community-Centered! About the Role We are seeking a dedicated and detail-oriented Insurance Claims Specialist to join our dynamic law practice. In this vital role, you will be responsible for managing and processing insurance claims efficiently and accurately. You will serve as a liaison between clients, insurance companies, and legal teams to ensure all claims are handled in compliance with applicable legal standards. Your expertise in insurance policies and claims procedures will be essential in advocating for our clients and helping ensure they receive the compensation they are entitled to. You will analyze complex documentation, prepare reports, and communicate with key stakeholders regarding the status and progress of claims. Additionally, this role involves conducting investigations, gathering supporting documentation, and evaluating claim validity to support timely resolutions. By combining strong analytical skills with knowledge of insurance law and claims processes, you will play a key role in the success of our legal team and client outcomes. This position offers an excellent opportunity for professional growth and development within a supportive environment that values teamwork, accountability, and client service. The ideal candidate is proactive, dependable, and thrives in a fast-paced, deadline-driven environment. This position is in-office, not a remote opportunity . Working schedule is Monday-Friday 8:00am-5:00pm with a 1-hour unpaid lunch break and two 15-minute paid breaks. That’s right, off nights and weekends! Key Responsibilities Review and evaluate insurance claims submitted by clients for accuracy and completeness Communicate with clients to obtain necessary information for claim processing Interact and negotiate with insurance adjusters, carriers, and legal teams to resolve claim-related issues Conduct thorough investigations to determine claim validity and support documentation Provide timely updates to insureds regarding claim status and progress Prepare and submit legal documents, including releases and related claim materials Monitor claim progress and maintain ongoing communication with clients regarding updates Ensure compliance with applicable legal regulations, insurance guidelines, and company policies Requirements High school diploma or GED required Bachelor’s degree in business, finance, or a related field preferred 1–2 years of clerical experience in a law firm, court, or collections environment Previous experience in insurance claims processing or a legal support role preferred Strong understanding of insurance policies and claims regulations Excellent written communication and interpersonal skills for client interactions Proficiency in data analysis and report writing Ability to work independently and manage multiple claims simultaneously Strong attention to detail and problem-solving skills Proficiency with case management systems and Microsoft Office Suite Dependability and initiative Ability to maintain confidentiality at all times Strong time management and adaptability What we’re looking for A motivated team player who can support attorneys with accuracy, efficiency, and professionalism while managing competing deadlines and maintaining excellent communication across all parties. Benefits Overview We offer a range of benefits to support the well-being and financial security of our employees, including: Employee-Paid Vision and Dental Insurance – Affordable options to support your oral and eye health. Employee-Paid AFLAC Supplemental Plans – Additional coverage for accidents, short-term disability, and other needs. Employer-Paid Life Insurance – $20K life insurance policy provided at no cost to the employee. 401(k) Retirement Plan – Company matches employees' contributions at 100% for 1-3% savings and 50% for 4-5% of savings after one year of employment. Paid Time Off (PTO) – Generous PTO to support work-life balance. Paid Holidays – Enjoy 9 paid holidays annually. Volunteer Time Program – Earn additional PTO by giving back to your community. Employee Assistance Program (EAP) – Confidential counseling and support services for personal or work-related issues. Tuition Reimbursement – Eligibility for tuition reimbursement after one year of employment, covering approved courses up to a designated amount. Employee Discount Programs – Access to exclusive savings on products and services through our employee discount network. #J-18808-Ljbffr Lotane & Associates, P.A.