Customer Service Specialist
$17 - $18 per hourPrideStaff
Job Description
Job Description
Job: Customer Service Specialist
Pay: $17 - $18/hr
Location: Fresno, CA
Schedule: Mon - Fri
Full-Time, Temporary
Customer Service Specialist Job Description:
PrideStaff is currently working with a local health organization seeking a Customer Service Specialist to join their Claims Department team. The Customer Service Specialist will manage a large number of incoming calls and act as a liaison between the health organization and its customers. The ideal Customer Service Specialist knows medical terminology, ICD9 & CPT/HCPS codes, and has experience in a call center or medical setting. The Customer Service Specialist is a full-time, temporary position in Fresno, CA.
Customer Service Specialist Job Responsibilities:
- Successfully Manage a Large Number of Incoming Calls
- Follow Communication Scripts
- Respond to Callers on Different Topics Related to Claims & Health Care
- Act as a Liaison Between Company and its Customers
- Evaluate Documents to Ensure Appropriate Information has been Obtained for Payment Purposes
Customer Service Specialist Job Requirements:
- High School Diploma or Equivalent Required
- Coursework & Knowledge of Medical terminology is Preferred
- Must Have Experience in an Inbound & Outbound Call Center, Medical Office/Clinic, Hospital Institution Setting, or 1 year of Claims Experience
- Knowledge of ICD9 & CPT/HCPS Codes is Required
- Ten-Key Calculator, Computer & Typing Skills (Min. 35 wpm with Accuracy)
- Must Have Excellent Verbal, Written & Interpersonal Communication Skills
- Must be Proficient in the Application & use of Windows, WordPerfect, Excel, Outlook & the Internet
PrideStaff Hiring Requirements:
- Must be 18+ Years Old
- Must be Willing to Submit to a Pre-Employment Background Check
- Must be Willing to Submit to a Drug Screen
- Must be Able to Provide Proof of Eligibility to Work in The U.S.
Enhance your career with a full-time job with a great company, competitive wages, and let PrideStaff support you in your future employment endeavors. Your future starts with PrideStaff!
Vacancy posted 16 days ago
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