Front Desk Receptionist

Job Description

Job Description

Insight Global is seeking a Front Desk Coordinator to join a busy outpatient cardiology practice. This person will serve as the first point of contact for patients, managing check-in/check-out processes, scheduling appointments, handling incoming calls, verifying insurance information, and supporting overall front office operations. The ideal candidate thrives in a fast-paced environment and has strong customer service and organizational skills.

Key Responsibilities:

• Greet and check in patients upon arrival
• Manage patient check-out processes
• Schedule, reschedule, and confirm appointments
• Answer and manage high-volume incoming phone calls
• Verify patient demographics and insurance information
• Maintain accurate patient records within the EHR system
• Assist with patient registration and intake paperwork
• Respond to patient inquiries and provide front office support
• Collect copays and process patient payments
• Support overall clinic operations to ensure a positive patient experience