Quality Analyst with Opentext Octane ALM

We are:

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000+, and has 58 offices in 22 countries within key global markets.

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.

Our challenge:

We are seeking an experienced Quality Analyst with Opentext Octane ALM to manage, administer, and optimize the ALM Octane platform supporting enterprise Agile and DevOps initiatives. The ideal candidate will possess strong expertise in ALM Octane administration, configuration, workspace management, release planning, pipeline integrations, ALM APIs, Jira synchronization, and legacy ALM migrations . This role requires close collaboration with QA, Development, DevOps, Product, and Project Management teams to streamline application lifecycle management processes.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $100k - $110k/year & benefits (see below).

The Role

Responsibilities:

Administer and configure the OpenText ALM Octane platform across multiple projects and business units.

Manage and maintain workspaces, shared spaces, users, roles, permissions, releases, milestones, and teams

Configure and optimize Agile and DevOps workflows within ALM Octane.

Design, implement, and support CI/CD pipeline integrations with ALM Octane.

Develop and maintain integrations using ALM Octane REST APIs

Configure and support Octane-Jira synchronization , ensuring seamless synchronization of defects, user stories, epics, requirements, and test artifacts.

Plan and execute migration activities from legacy ALM/Quality Center environments to ALM Octane.

Support test management, defect management, release management, and quality assurance processes.

Troubleshoot platform issues, integration failures, synchronization errors, and performance bottlenecks.

Collaborate with infrastructure, DevOps, and application teams to improve platform adoption and governance.

Create technical documentation, configuration standards, and operational procedures.

Provide user training and platform support across development and testing teams.

Required Skills:

Core Skills:

• Strong experience with OpenText ALM Octane Administration and Configuration
• Expertise in managing:
• Shared Spaces
• Workspaces
• Releases
• Milestones
• Pipelines
• Application Modules
• User and Role Management
• Experience with Agile, Scrum, and DevOps methodologies.
• Strong understanding of SDLC, STLC, and Enterprise Testing frameworks.

Integration & Automation

• Experience working with ALM Octane REST APIs
• Integration experience with:
• Jira
• Jenkins
• Azure DevOps
• GitHub
• GitLab
• Bamboo
• Knowledge of authentication mechanisms such as OAuth and API tokens.
• Experience automating administrative and reporting tasks.

Migration Expertise

• Hands-on experience in Legacy ALM/Quality Center to Octane Migration
• Data migration and validation strategies.
• Migration of:
• Requirements
• Test Cases
• Test Sets
• Defects
• Releases
• Historical Data

Reporting & Analytics

• Dashboard creation and customization.
• Quality metrics reporting.
• Release and test execution reporting.
• KPI and defect trend analysis.

Preferred, but not required:

Knowledge of Test Automation frameworks.

Experience with CI/CD implementation and DevOps transformations.

Exposure to cloud platforms such as AWS, Azure, or GCP.

Experience working with large-scale enterprise application environments.

Familiarity with database querying and scripting (SQL, PowerShell, Shell Scripting).

Experience with Performance Testing and Continuous Testing practices.

We offer:

A highly competitive compensation and benefits package.

A multinational organization with 58 offices in 22 countries and the possibility to work abroad.

10 days of paid annual leave (plus sick leave and national holidays).

Maternity & paternity leave plans.

A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).

Retirement savings plans.

A higher education certification policy.

Commuter benefits (varies by region).

Extensive training opportunities, focused on skills, substantive knowledge, and personal development.

On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.

Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.

Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms.

A flat and approachable organization.

A truly diverse, fun-loving, and global work culture.

SYNECHRON'S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. xhyhwjd We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.