Business Analyst 5

Job Title: Business Analyst 5 - MiARC

Location: Lansing, MI

Contract

Key Responsibilities

Business Analysis & Process Modeling

• Develop process maps, workflow diagrams, and business operating procedures.

• Identify process improvement opportunities and operational impacts.

• Identify and document manual processes, workarounds, and exception-handling procedures.

• Develop end-to-end business and system interaction diagrams.

Product Owner Support

• Partner with Product Owners to refine and maintain product backlogs.

• Assist in developing user stories and defining acceptance criteria by gathering, analyzing, and clarifying business requirements.

• Provide recommendations on requirements traceability and business validation.

User Acceptance Testing (UAT)

• Coordinate UAT execution activities with business stakeholders.

• Track test execution, results, defects, and acceptance decisions.

• Support end-to-end business process testing and release readiness assessments.

• Assist with documenting UAT evidence and acceptance recommendations.

Training & Organizational Readiness

• Support training plans and end-user training materials.

• Create job aids, quick reference guides, and process documentation.

• Support stakeholder readiness, communication, and adoption activities.

• Facilitate training sessions and knowledge transfer activities.

Azure DevOps (ADO) Support

• Support backlog traceability between requirements, testing, and implementation.

• Assist with ADO dashboards, reporting, queries, and documentation.

Documentation & Governance

• Create and maintain project documentation, requirements artifacts, process, training, and reference guide documentation.

• Document business rules, validation rules, and exception processing requirements.

• Support project compliance with organizational delivery methodologies and governance requirements.

• Maintain documentation repositories, knowledge bases, and project wikis.

Required Qualifications

• 8+ years of experience gathering requirements from users.

• 6+ years of experience designing technical and business requirement documentation.

• 4+ years of experience with Agile methodology / SCRUM processes and ceremonies.

• 3+ years of experience maintaining and organizing Epics, Features, User Stories, and Tasks using Azure DevOps backlog management tools (Kanban board, Sprint board, etc.).

• CBAP Certification (New Requirement).

Preferred Qualifications

• Experience using Azure DevOps for backlog and work item management.

• Experience supporting Product Owners in Agile delivery environments.

Other Desired Qualifications

• Document current-state and future-state business processes.

• Develop UAT strategies, test scenarios, and business validation plans.

• Experience developing UAT plans, scenarios, and business validation strategies.

• Experience creating training plans, training materials, and operational readiness documentation.

• Experience facilitating business process analysis and workflow modeling utilizing tools like Bizagi.

• Strong stakeholder facilitation, communication, and documentation skills.

• Experience with large-scale government, healthcare, financial, or enterprise system implementations preferred.

• Experience documenting complex business program area integrations and data flows.