Patient Revenue Cycle Coordinator

Patient Revenue Cycle Coordinator

As a member of the Student Health Services Revenue Cycle team provides support for an ambulatory care facility with more than 20 providers and a variety of ancillary services; facilitates insurance registration and patient check-in process, explains billing process to patients; collects co-payments and charges for service rendered; posts payments collected and facilitates deposit of funds; verifies active insurance information on file; proactively monitors daily appointments to ensure patients are enabled to use kiosks when appropriate; ensures demographic information on file is accurate, complete and up-to-date; facilitates completion of necessary patient forms and distributes to appropriate departments; coordinates patient billing and reimbursement; responsible for all functions that involve and effect reimbursement for patients, including accounts receivable and collections management, posting and allocating payments and communicating with patients; assists patients with questions regarding account information and insurance coverage; reviews aged patient accounts to ensure appropriate patient accounts and reimbursement action(s) have been taken before submission to Office of the University Bursar for collections.

Qualifications

Required: High school diploma or GED; 1 year of relevant experience; excellent written and verbal communications skills and customer service experience; knowledge of insurance terminology, insurance claims, accounting/business practices.

Desired: Certification or vocational training. Associate degree in Accounting, Business Administration, HIM or related field, or an equivalent combination of education and/or experience;. 2-4 years of relevant experience . Proficiency in Microsoft Excel, Word, RealMed or other electronic claims processing software; significant experience in processing third party insurance claims in clinic or ambulatory care facility; familiarity with electronic health record systems and practice management systems; ICD diagnostic coding, CPT codes and benefit determination/prior authorization; experience with computerized accounting systems.

Additional Information:

Target Hiring Range: $16.65 to $21.77/hr. The offer for this position will fall within this range based on internal equity, the unit's available budget, and the selected candidate's qualifications.

Qualified candidates may be asked to complete a pre-employment physical including a drug screen and background check.

Function: Finance

Sub Function: Revenue Cycle Services

Career Level: Technical 2

Location: Wilce Student Health Center (0294)

Position Type: Regular

Scheduled Hours: 40

Shift: First Shift