BUSINESS CONSULTANT I (WT: MS BUSINESS CONSULTANT I) - 1 1

Business Consultant IThe Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.Our Benefits include Paid Parental Leave Annual and Sick Leave Package Nine Paid Holidays State Health and Life Insurance Educational Benefits Contributory Retirement PlanTo learn more about FLHSMV and why it's a great place to work, visit our website at: flhsmv.gov/careers . If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!Duties and Responsibilities As a Business Consultant I, you will serve as a Department liaison to all applicants and stakeholders involved in the Third-Party Administration of Class E Examinations. Responsibilities include reviewing, analyzing, and approving applications and contracts in accordance with Department of Highway Safety and Motor Vehicles policies and procedures outlined in section 322.56, Florida Statutes. You will also assist with the research, development, implementation, and monitoring of laws, rules, and regulations related to Florida driver education. Additionally, this position manages performance bonds, contract renewals, insurance requirements, compliance with Florida Department of Law Enforcement standards, and driver license record reviews.Knowledge, Skills, and Abilities Ability to plan, organize and direct program activities. Skill communicating effectively and efficiently, both orally and in writing. Ability to organize data into logical format for presentation in reports, training documents, policies, procedures, and other written materials. Ability to exercise independent judgment and work independently with minimal supervision. Skill in understanding and applying applicable rules, regulations, policies, and procedures to determine compliance with Motorist Services program standards. Skill in conducting research, evaluating data, and developing recommendations. Skill in planning, coordinating, and managing multiple work assignments with varied deadlines. Ability to utilize problem solving and decision-making techniques. Ability to work with and maintain confidential information. Ability to establish and maintain effective relationships with others. Knowledge of Driver License laws, policies and procedures.Preferred Qualifications Preference will be given to applicants with the following education/skills/experiences: Providing customer service, including responding to inquiries, resolving issues in a professional manner, maintaining positive interactions with diverse customers, and ensuring a high standard of service delivery. Maintaining confidential or sensitive information. Using Microsoft Office Products to include Word, Excel and Outlook to create business documents including, letters, memos, spreadsheets, emails, scheduling meetings, etc. Using office machinery (copiers, scanners, printers, computers), using multi-line telephone, establishing and maintaining customer files and records. Making recommendations or decisions for corrective action. Interpreting, analyzing and implementing laws, regulations, policies and/or procedures. Public relations and/or communications. Working in a Driver License Program area. Fluent in Spanish (Read, Write and Speak). Associate's degree (or higher) from an accredited college or university.Job Related Requirements The position you are applying is subject to a Level 2 background check, along with Criminal Justice Information System (CJIS) clearance, to include a fingerprint-based check of the criminal records of the FBI, as a condition of employment pursuant to Chapter 110.1127, 435 and 943, Florida Statutes. Please note that, since this position requires CJIS clearance, the Department will have access to all an applicant's criminal and juvenile delinquency records, even those that have been sealed or expunged.The state of Florida hires only U.S. citizens and lawfully authorized alien workers. All selected applicants are required to provide identification and either proof of U.S. citizenship or proof of authorization to work in the U.S. The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) does not participate in employment sponsorship for work visa status (e.g., H-1B) or for Curricular Practical Training (CPT) or Optional Practical Training (OPT, STEM OPT). Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI's Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI. In accordance with Section 110.1128, Florida Statutes, male applicants who were required to register with the Selective Service System must provide proof of registration or documentation verifying exemption status during the hiring process. The elements of the selection process may include a skill assessment and/or oral interview. FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here.Location: Tallahassee, FL, US, 32399