Product Support Engineer

Omni Inclusive

Bellevue, WA

Job Title

Basic Qualifications:

• 5+ years of software development, or 5+ years of technical support experience

• Experience troubleshooting and debugging technical systems

• Experience troubleshooting and documenting findings

• Bachelor's degree in computer science, Engineering, or a related technical field, or equivalent work experience

• Knowledge of AWS, Varicent ICM, ETL, SQL based technologies

• Demonstrable understanding of web services, data systems, technical workflows, and software development lifecycle

Preferred Qualifications:

• 5+ years of software development, or 5+ years of technical support experience

• Experience on ETL based system, SQL

• Experience using AWS tools, including AWS CloudWatch, AWS S3, AWS EMR, AWS Lambda, AWS Glue, AWS Athena.

• Experience on Varicent, SAP Callidus, HANA (optional)

• Experience supporting large-scale enterprise applications (whether internal or external facing)

• Experience on Security, SOX Compliance regulations.

• 2+ years of experience writing SQL queries, scripts in programming languages such as Java, Python, etc.

• Well versed on ITIL processes.

• Well Versed on Agile software processes and methodologies.

• Good written and communication skills.

• Cross team co-ordination skills to resolve issues.

• Knowledge on networking concepts.

Ability to identify performance issues in enterprise application

Apply

Vacancy posted 4 days ago

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