Product Support Engineer
Omni Inclusive
Job Title
Basic Qualifications:
• 5+ years of software development, or 5+ years of technical support experience
• Experience troubleshooting and debugging technical systems
• Experience troubleshooting and documenting findings
• Bachelor's degree in computer science, Engineering, or a related technical field, or equivalent work experience
• Knowledge of AWS, Varicent ICM, ETL, SQL based technologies
• Demonstrable understanding of web services, data systems, technical workflows, and software development lifecycle
Preferred Qualifications:
• 5+ years of software development, or 5+ years of technical support experience
• Experience on ETL based system, SQL
• Experience using AWS tools, including AWS CloudWatch, AWS S3, AWS EMR, AWS Lambda, AWS Glue, AWS Athena.
• Experience on Varicent, SAP Callidus, HANA (optional)
• Experience supporting large-scale enterprise applications (whether internal or external facing)
• Experience on Security, SOX Compliance regulations.
• 2+ years of experience writing SQL queries, scripts in programming languages such as Java, Python, etc.
• Well versed on ITIL processes.
• Well Versed on Agile software processes and methodologies.
• Good written and communication skills.
• Cross team co-ordination skills to resolve issues.
• Knowledge on networking concepts.
Ability to identify performance issues in enterprise application
Vacancy posted 4 days ago
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