HVAC Maintenance Technician

HVAC Maintenance Technician - Stoneham, MA

Tired of being just another tech on the schedule? Come work somewhere that actually values what you bring to the table.

At Sila Boston, we take care of our people, invest in great tools and training, and give our techs real opportunities to grow and make great money. You'll have steady work, a strong team behind you, and the resources of a growing company — without losing that local team feel.

If you're good at what you do and want to work with good people who appreciate it, come see why Sila Boston is a great place to build your career.

Job Description

We are looking for an experienced HVAC Maintenance Technician who knows how to troubleshoot a system, take care of the customer, and provide the right solution.

Job Duties

Diagnose, service, repair, and maintain residential HVAC systems

Perform preventative maintenance and system tune-ups

Troubleshoot electrical, mechanical, airflow, refrigerant, and control issues

Service furnaces, boilers, heat pumps, mini splits, central AC systems, and air handlers

Explain findings and present repair or replacement options to homeowners

Identify opportunities for system upgrades and maintenance agreements

Complete estimates, invoices, and service documentation accurately

Maintain company vehicle, tools, parts, and equipment

Follow EPA, OSHA, and company safety standards

Provide a professional customer experience from start to finish

Skills & Experience

1+ years of HVAC Maintenance experience

Strong diagnostic and troubleshooting ability

EPA 608 certification required

Experience with furnaces, boilers, heat pumps, mini splits, and AC systems

Knowledge of electrical and low-voltage troubleshooting

Ability to explain technical issues in a way customers understand

Comfortable presenting repair and replacement options

Valid driver's license with an acceptable driving record

Service Titan or similar field service software experience is a plus

What Success Looks Like

Shows up ready to work and follows through on commitments

Takes pride in quality work and attention to detail

Communicates clearly with customers and teammates

Works safely and follows established processes

Takes ownership, solves problems, and is willing to keep learning

Benefits

Company-provided phone/tablet

Tool and safety equipment support

Medical, dental, and vision insurance

401(k) with company match

Paid time off and paid holidays

Company-paid life and disability insurance

Paid training and professional development

Opportunities for career growth and advancement