Program Manager

Job Title: Program Manager

Location: Grass Lake, MI

Type of Role: Direct Hire

Shift: 7am-5:30pm Monday through Friday, with some Saturday’s as needed

POSITION OVERVIEW:

We are seeking a detail-oriented and organized Program Manager to oversee and coordinate projects from initiation through completion. This role is responsible for managing timelines, budgets, and cross-functional communication while serving as the primary point of contact for customers. The ideal candidate has strong program management experience, thrives in a fast-paced environment, and can effectively manage multiple projects while ensuring quality and customer satisfaction.

RESPONSIBILITIES AND ESSENTIAL DUTIES:

• Serve as the primary customer point of contact , managing communication and project requirements

• Review contracts and collaborate with estimating on newly awarded purchase orders

• Analyze customer information and lead job kickoff meetings with internal teams

• Develop and manage project timelines, routers, and workflows across departments

• Ensure work orders contain accurate scope, engineering levels, and material requirements

• Coordinate with purchasing to source materials and manage outsourced operations within budget

• Track job progress, maintain completion schedules and open PO lists , and ensure deadlines are met

• Support invoicing processes and ensure alignment with contract terms and deliverables

• Attend project-related meetings including WIP, scheduling, shipping, and customer reviews

• Identify and implement continuous improvement opportunities within manufacturing processes

• Provide direction to internal teams and ensure compliance with quality standards and procedures

MINIMUM REQUIREMENTS:

Basic Qualifications

• Minimum 5+ years of program management experience or relevant degree with training potential

• Ability to manage multiple projects and cross-functional teams simultaneously

• Experience reading and interpreting customer prints and GD&T

• Strong proficiency with Microsoft Office Suite and business systems

• Excellent communication skills with ability to interface with clients and internal teams

• Authorization to work in the United States

Additional Qualifications

• Strong organizational and time management skills

• Experience working in manufacturing or engineering environments preferred

• Ability to manage budgets, schedules, and project deliverables effectively

• Strong problem-solving and decision-making capabilities

• Ability to collaborate across all levels of an organization

• High level of professionalism and integrity when representing the company

The Global Edge Consultants, LLC is an Equal Opportunity Employer. The Global Edge Consultants, LLC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.