Assistant, Grand Vendeur - House of Dior NY

Assistant, Grand Vendeur - House of Dior NY The Assistant, Grand Vendeur is responsible for assisting the Grand Vendeur with the day-to-day job functions to successfully support his/her clients and sales. The Assistant must maintain the highest level of client service in all communications in line with Christian Dior expectations. Job responsibilities Assist Grand Vendeur with all appointments and client communications Process transactions on behalf of the Grand Vendeur Provide aftersales service to Grand Vendeur clients Assist Grand Vendeur by facilitating communication with clients, management, and boutique network Manage all incoming requests to the Grand Vendeur Execute miscellaneous housekeeping & administration tasks when needed Prioritize / project manage deliveries and shipments for Grand Vendeur clients Assist with gifts and letters for clients-birthdays, anniversaries, etc Record client details and maintain client profiles within Dior Star CRM platform Manage sales through wechat platform on behalf of Grand Vendeur Strong client knowledge with a sense of urgency on client service and problem solving Profile Skills and Competencies: Sense of urgency and strong communication skills Excellent attention to detail and ownership of client information Strong follow up and follow through skills Agile and adaptable Excellent Organizational Skills Ability to learn quickly when facing new problems Ability to think outside the box when solving client problems Ability to multitask and work efficiently Requirements: 1-2 years of retail experience preferably in a luxury market Strong brand and product knowledge Strong interpersonal and relationship building Remain calm and organized while operating at a fast pace Additional information The selected candidate will be offered a salary within the range of $25-$28 per hour, plus bonus eligibility. The salary offered will be dependent upon the candidate’s relevant skills and experience. Christian Dior Inc. offers comprehensive benefit plans such as medical, dental, vision, Flexible Spending Accounts, and short and long-term disability. Additional employee perks include, but are not limited to: employee discount program various paid time off volunteer time off holidays mental health and wellbeing support family friendly benefits reproductive health care child and elder care services commuter benefits 401k plans with an employer contribution matching plan employee referral program more ADDITIONAL INFORMATION Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. Christian Dior Couture, the House of Dreams, is recognized for its French heritage and vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d’art". Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes. Christian Dior Couture is part of the LVMH Group, where People Make the Difference. We value, celebrate, and welcome each unique talent and strive to create an inclusive environment providing all employees a sense of purpose. Beyond your role, we recognize the importance and passion of creating communities with shared values that enrich and impact beyond our organization. As an employee, you will have an opportunity to engage in our employee-led communities such as Sustainability, Diversity, Equity and Inclusion, and Corporate Social Responsibility. Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment. “Whatever you do – whether for work or pleasure – do it with passion! Live with passion,” wrote Christian Dior. Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the métier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams. Crafting Dreams Starts With Yours At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes. #J-18808-Ljbffr LVMH Group