Yankee Candle Retail-Seasonal 2nd Assistant Manager-Santa Clara, CA

Yankee Candle Retail-Seasonal 2nd Assistant Manager-Santa Clara, CA

Position Title: Yankee Candle Retail Interim 2nd Assistant Manager- Santa Clara, CA

Location: Retail Store

Reports To: Store Manager

Job Overview: Support the Store Manager in executing the following roles and responsibilities to deliver an exceptional employee and guest experience and drive profitable top-line sales growth. Position is for an interim/seasonal basis.

Responsibilities:

• Team Experience: Assist in building a high-performing team that represents our Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork. Assist with effective onboarding and ongoing development of team members. Recognize and address positive and negative HR-related situations through performance management. Provide coaching and foster a positive work environment.
• Guest Experience: Contribute to creating a store environment focused on delivering an exceptional guest experience, driving sales results, and maintaining a safe, inviting shopping and working experience. Deliver an emotionally engaging guest experience by understanding guest needs, through product knowledge, and making emotional connections. Maximize sales potential by implementing company selling strategies, coaching to selling behaviors, and maximizing the Guest Sales Leader role. Drive guest loyalty through the Rewards Loyalty program, Key Performance Indicators (KPIs), Best Guest communication, and Grass Roots Marketing. Build lasting customer relationships to enhance loyalty. Maintain store appearance by implementing company visual standards through flawless execution of plan-o-grams, effective planning, visual maintenance, signage, and store cleanliness.
• Operational Experience: Assist in analyzing the business, creating clear action plans that ensure effective execution of all operational activities. Ensure clear, effective team communication that creates understanding and alignment. Support inventory management activities and control expenses. Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics. Consistently achieve or exceed all Key Performance Indicator (KPI) goals through strategic planning, effective execution, and continuous performance improvement.

Qualifications: High School completion or equivalent GED. Proven experience in a retail management role (2 years preferred). Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficient in retail software and Microsoft Office. Strong analytical skills. Solution-oriented. Must be able to work in a fragrance-filled environment. Ability to work flexible hours, including weekends and holidays.

The California base pay range for this position is from $18.88 to $23.60. Salary will be based on prior experience related to the skills required for this position.