Mandarin Medical Information Specialist

Utilizing Mandarin and English skills, the full-time Mandarin Medical Information Specialist will provide accurate, evidence-based medical information to healthcare professionals and patients while working remotely from Australia and aligning with Mainland China business hours. Key responsibilities Handle medical and safety enquiries from healthcare professionals and patients via telephone, email, and digital channels, delivering clear and empathetic responses Provide accurate medical information in Mandarin and English using approved resources and document all enquiries and actions in handling systems Translate and proofread medical correspondence and documents between English and Mandarin, ensuring clinical accuracy and quality Required qualifications Native-level professional proficiency in Mandarin Chinese, including spoken and written Simplified Chinese Professional fluency in English, with translation capabilities between English and Mandarin A qualification in pharmacy, nursing, life sciences, pharmacology, or a closely related healthcare discipline Current legal rights to work in Australia and ability to work hours aligned with Mainland China business operations (UTC+8) Strong attention to detail and computer literacy, with professional telephone communication skills