People Operations Partner

People Operations Partner

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a People Operations Partner based in the United States.

This is an opportunity to join a global People & Culture function and play a central role in supporting employees across the US. You'll serve as a trusted first point of contact for People Operations, helping employees navigate key moments throughout their lifecycle. The role combines hands-on HR administration with payroll, benefits, HRIS management, compliance, and process improvement. You'll work closely with colleagues in the US and internationally, contributing to a collaborative and distributed People Operations environment. As the US presence continues to grow, you'll have the opportunity to help build scalable processes and strengthen the local employee experience. The ideal candidate is detail-oriented, proactive, and comfortable working independently while partnering across teams and time zones. This remote role offers substantial flexibility, provided you are within commuting distance of Boston, Massachusetts.

Accountabilities

• Serve as the primary People Operations contact for US-based employees, providing responsive, accurate, and employee-focused HR support throughout the employee lifecycle.
• Own US payroll operations and related reporting, including multi-state payroll administration and coordination with relevant internal and external partners.
• Manage HRIS systems, including employee data changes, reporting, auditing, data transfers, and ongoing data accuracy.
• Oversee benefits administration, including employee questions and changes, reporting, system administration, and collaboration with benefits vendors and brokers.
• Coordinate with cross-functional teams to deliver a smooth and consistent onboarding experience for US-based employees.
• Support employees through Leave of Absence requests while ensuring processes remain compliant with applicable federal, state, and local requirements.
• Identify opportunities to improve, streamline, and scale People Operations processes as the organization grows.
• Participate in global People Operations initiatives, helping develop and implement processes that support both regional and international growth.
• Monitor changes to US employment and HR compliance requirements and stay informed about relevant developments and global People Operations trends.
• Collaborate effectively with globally distributed colleagues, particularly teams based in Europe, while contributing to a positive, inclusive, and solutions-oriented People function.

Requirements

• 3+ years of professional experience in People Operations, HR Administration, or a related HR function within the United States.
• 3+ years of hands-on experience working with HRIS platforms; experience with ADP and BambooHR is preferred.
• Demonstrated experience managing multi-state US payroll and benefits administration.
• Strong understanding of US HR operations, policies, processes, and employment compliance requirements.
• Experience working independently in remote, distributed, or globally decentralized teams.
• Strong organizational and problem-solving abilities, with excellent attention to detail and the ability to manage multiple priorities effectively.
• Strong verbal communication, interpersonal, and consulting skills, with the ability to build trust and provide thoughtful employee support.
• Demonstrated reporting and analytical skills, with the ability to work confidently with HR data and systems.
• Collaborative mindset and comfort partnering across teams, functions, and international time zones.
• Experience in a scale-up or fast-growing organization is a plus.
• A proactive, adaptable approach and willingness to identify opportunities for improving processes and employee experiences.

Benefits

• Estimated total compensation of $80,000–$100,000, with the final offer depending on experience, skills, qualifications, certifications, and location.
• Choice of medical, dental, and vision plans.
• 401(k) plan with a 100% company match on employee contributions up to 4%.
• 100% company-paid life insurance.
• Company-paid short-term and long-term disability coverage.
• Flexible paid time off policy.
• $350 home office setup budget plus a $50 monthly home office allowance.
• Ability to work internationally for up to 90 days per year.
• WeWork On-Demand access for flexible workspace options.
• Mental health support through nilo.health.
• $1,200 annual learning and development budget.
• Remote working environment with significant flexibility and a focus on outcomes.
• International, collaborative culture with opportunities to work across regions and teams.
• Supportive and family-friendly workplace environment.
• Opportunities to contribute to global People Operations projects and organizational growth.