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Remote Tier 1 Tech Support & Onboarding

Movate

Chicago, IL
  • Remote job

Movate is seeking a proactive Tier 1 Technical Support Specialist to support Super File’s product launch. You will be the first contact for users, guiding onboarding, adoption, and end-user enablement either on-site at the South Jordan, UT facility or remotely from Chicago, IL. You will diagnose routine issues, document escalations for Tier 2/Engineering, and contribute to KB articles and support workflows, while capturing user insights to influence upcoming releases. #J-18808-Ljbffr Movate

Vacancy posted 3 days ago
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